Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # AVOXI ## Sitemaps - [XML Sitemap](https://www.avoxi.com/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [2x Faster Resolution: How AVOXI’s Proactive Service Changes the Math on Voice Incidents](https://www.avoxi.com/blog/2x-faster-resolution-how-avoxis-proactive-service-changes-the-math-on-voice-incidents/): Progress bar - [Voice Quality for AI Agents: What Enterprise Teams Need to Know](https://www.avoxi.com/blog/voice-quality-for-ai-agents/): Progress bar - [SIP Trunking for AI Agents: What IT Leaders Need to Know](https://www.avoxi.com/blog/sip-trunking-for-ai-agents/): Does SIP trunking for AI agents work internationally? - [What Is Voice AI Infrastructure? A Guide for Enterprises](https://www.avoxi.com/blog/what-is-voice-ai-infrastructure/): Progress bar - [Your AI Stack Is Only as Good as Your Voice Layer: A Guide for IT Directors](https://www.avoxi.com/blog/ai-voice-infrastructure-checklist-it-directors/): The voice layer may need to carry more traffic for AI systems that are less tolerant of degraded audio. That makes the underinvestment more consequential as volume grows. - [AI Was Supposed to Shrink Your Call Volume. It’s Doing the Opposite.](https://www.avoxi.com/blog/ai-was-supposed-to-shrink-your-call-volume/): Voice infrastructure planning has to account for what AI will do to call volume, and that assumption doesn't just shape a forecast; it shapes capacity planning, carrier agreements, and how hard you fight for voice budget over the next two years. Increasingly, the answer looks less like deflection and more like growth. - [3Shape: From Fragmented Voice to Unified Global Communications](https://www.avoxi.com/blog/3shape-case-study/): Progress bar - [Why Your Outbound Calls Are Being Flagged as Spam (And What to Do About It)](https://www.avoxi.com/blog/why-your-outbound-calls-are-being-flagged-as-spam/): Legitimate enterprises get flagged as spam every day. Most don't know it's happening until the damage is already done. - [Get More Calls Answered by Taking Control of Your Number Reputation](https://www.avoxi.com/blog/get-more-calls-answered-by-taking-control-of-your-number-reputation/): Progress bar - [Number Testing Playbook for Global Enterprises](https://www.avoxi.com/blog/number-testing-playbook-for-global-enterprises/): AVOXI Capability: AVOXI's platform supports on-demand number testing across 120+ countries, allowing teams to immediately confirm issues when they're reported and to open support cases directly from the dashboard, with documented test results already attached. - [Why Global Enterprises Trust AVOXI for Number Testing at Scale](https://www.avoxi.com/blog/why-global-enterprises-trust-avoxi-for-number-testing-at-scale/): Progress bar - [What Enterprises Get Wrong About European Voice Regulations](https://www.avoxi.com/blog/european-voice-regulations-enterprise-guide/): Progress bar - [The Hidden Costs of Multiple Voice Providers](https://www.avoxi.com/blog/the-hidden-costs-of-multiple-voice-providers-why-consolidation-matters/): While this fragmentation often evolves naturally through business growth, it creates a complex web of challenges that impacts everything from operational efficiency to the bottom line. As organizations expand globally and customer experience becomes increasingly critical, the hidden costs of managing multiple voice providers are becoming impossible to ignore. - [The Real State of Cloud Migration: Why Half of Enterprises Are Stuck Between Two Worlds](https://www.avoxi.com/blog/real-state-of-cloud-migration/): Progress bar - [Security Theater vs. Real Voice Security: What Enterprises Actually Need to Protect](https://www.avoxi.com/blog/security-theater-vs-real-voice-security/): Progress bar - [JLL: From Fragmented Carriers to Unified Global Voice Intelligence](https://www.avoxi.com/blog/jll-case-study/): Jones Lang LaSalle (JLL) is a Fortune 500 company managing commercial real estate and facilities for the world's most prestigious organizations, including Morgan Stanley and JP Morgan. Operating 24/7 contact centers across three continents in six languages, JLL handles everything from emergency response to facility operations for thousands of properties worldwide. - [RingCentral Competitors: Alternatives for Enterprises](https://www.avoxi.com/blog/ringcentral-competitors/): The top RingCentral competitors include AVOXI, 8x8, Vonage, Zoom, Dialpad, and Cisco Webex Calling. Each platform offers unique strengths in voice, video, and integrations. Enterprises typically look beyond pricing, comparing global coverage, compliance, advanced features, and scalability to ensure consistent communication quality and reliability across regions, which are essential for multinational operations. - [Hotel Phone Systems Guide: Features & Tips for 2026](https://www.avoxi.com/blog/hotel-phone-system/): A hotel phone system connects guests, staff, and departments through in-room extensions, front desk lines, and external calls. It anchors daily communication across a property-supporting wake-up calls, housekeeping coordination, guest inquiries, and emergency response. When it works well, guests feel cared for and staff work efficiently. - [How Does VoIP Work? An Enterprise Guide to Global Voice](https://www.avoxi.com/blog/how-does-voip-work-2/): Progress bar - [Choosing a Virtual Number Provider for Coverage in Africa: The Enterprise Playbook](https://www.avoxi.com/blog/choosing-a-virtual-number-provider-for-africa/): Progress bar - [When Porting Isn’t Possible: Your Voice Modernization Options](https://www.avoxi.com/blog/when-porting-isnt-possible-your-voice-modernization-options/): Progress bar - [Global Voice for Webex: Everything You Need to Know](https://www.avoxi.com/blog/global-voice-for-webex-everything-you-need-to-know/): Progress bar - [Global Voice for RingCentral: Everything You Need to Know](https://www.avoxi.com/blog/global-voice-for-ringcentral/): RingCentral has earned its spot as a leader in Gartner's Magic Quadrant for Unified Communications as a Service (UCaaS). The platform has grown from a startup disruptor to an enterprise-grade solution trusted by companies worldwide. - [How to Build an Intelligent Number Strategy for Global Business](https://www.avoxi.com/blog/how-to-build-an-intelligent-number-strategy-for-global-business/): Your phone numbers are the front door to your business. Just like you wouldn't leave your office unorganized, you shouldn't let your phone number inventory run wild. Yet many global companies manage their phone numbers like unconnected strings of digits -until problems start piling up. - [How to Standardize Your Approach to Solve Global Voice Issues](https://www.avoxi.com/blog/how-to-standardize-your-approach-to-solve-global-voice-issues/): Progress bar - [7 Virtual Phone Number Providers for Business (2026)](https://www.avoxi.com/blog/virtual-phone-number-for-business/): A virtual phone number for business is a cloud-based telephone number that routes incoming calls to any destination-mobile, landline, Voice over Internet Protocol (VoIP) endpoint, or contact center platform-without being tied to a physical phone line or specific location.  - [Hosted PBX vs. VoIP PBX: A 2026 Enterprise Guide](https://www.avoxi.com/blog/voip-pbx/): This guide compares hosted PBX, on-premise VoIP PBX, and SIP trunking across core business needs. You'll learn how each setup handles deployment, compliance, and growth-and what to consider before you commit. - [ What Is an AI Phone System? (And Do You Need One?)](https://www.avoxi.com/blog/ai-phone-system/): Progress bar - [SIP Protocol Explained: How It Powers Modern VoIP and UC](https://www.avoxi.com/blog/sip-protocol/): This guide explains how the SIP protocol works, how it fits in with VoIP and SIP trunking, and why trends like SIP over Quick UDP Internet Connections (QUIC) matter. - [What Is SIP Trunking? The Complete 2026 Guide](https://www.avoxi.com/blog/what-is-sip-trunking/): But what is SIP trunking, and how can it help improve your global voice infrastructure? This guide answers those questions and more. - [VoIP Security: Best Practices and Enterprise Strategies for 2026](https://www.avoxi.com/blog/voip-security/): VoIP security is not a box to check. It is a strategic cybersecurity concern that directly affects financial stability, reputation, and compliance posture. When attacks succeed, the consequences cascade through the business. - [AI Call Analysis: How to Improve CX, QA, and Team Performance](https://www.avoxi.com/blog/ai-call-analysis/): AI call analysis helps you understand what's happening on your calls in real time. It captures audio, converts it into searchable data, and uses AI-powered models to flag issues, track patterns, and surface actionable coaching moments. - [Enterprise Phone System: A 2026 Guide for Telecom Leaders](https://www.avoxi.com/blog/enterprise-phone-system/): For telecom and voice leads at large US organizations, finding an enterprise phone system that balances flexibility, security, and global reliability is not just a technical challenge-it's a strategic one. As teams expand across time zones, the number of customer touchpoints also grows, intensifying the pressure to unify voice infrastructure while keeping costs under control. - [Computer Telephony Integration: What It Is and Why Contact Centers Use It](https://www.avoxi.com/blog/cti-integration/): Computer Telephony Integration (CTI) solves this operational bottleneck by connecting your telephony infrastructure directly to your business applications, creating a unified communication environment that transforms how your team operates. - [Porting US Phone Numbers for Business Efficiency (2026)](https://www.avoxi.com/blog/porting-phone-number/): Progress bar - [Flutterwave: Scaling Customer Experience Across Africa](https://www.avoxi.com/blog/flutterwave-case-study/): Progress bar - [ENGIE Impact: From Voice Chaos to Global Clarity](https://www.avoxi.com/blog/engie-impact-case-study/): ENGIE Impact, a business unit of the multinational energy company ENGIE, operates across approximately 20 countries providing utility management and sustainability consulting services. With roughly $30 billion flowing through their platform annually, they serve major clients like FedEx and the NFL, helping them optimize energy consumption and implement sustainability programs. - [Is Your Voice Infrastructure Ready for AI?](https://www.avoxi.com/blog/is-your-voice-infrastructure-ready-for-ai/): Progress bar - [Navigating China’s Telecom Landscape: Regulatory Challenges and Solutions](https://www.avoxi.com/blog/navigating-chinas-telecom-landscape-regulatory-challenges-and-solutions/): Table of Contents - [The Ultimate Buyer’s Guide to Global Voice Solutions](https://www.avoxi.com/blog/the-ultimate-buyers-guide-to-global-voice-solutions/): This transformation has accelerated dramatically in recent years. The global shift to remote work exposed weaknesses in legacy voice systems, while customer expectations have risen sharply across industries. Organizations now require voice solutions that deliver consistent quality regardless of geography, seamlessly integrate with modern business systems, and provide the flexibility to adapt quickly as business needs evolve. - [Beyond Cost Savings: The Operational Benefits of Consolidating Voice Providers](https://www.avoxi.com/blog/beyond-cost-savings-the-operational-benefits-of-consolidating-voice-providers/): For multinational enterprises managing global voice communications, complexity is more the norm rather than the exception. AVOXI and Metrigy research shows that 59% of companies use six or more providers for their international voice services. As a result, more than 42% of companies report significant issues with managing multiple service providers, with nearly 15% stating it poses a substantial burden on their operations. This fragmentation often evolves organically through regional decisions, mergers, and acquisitions, and it creates significant operational challenges that extend far beyond just managing costs. - [Managing Voice Across UCaaS and CCaaS Platforms: A Complete Guide for Enterprise IT Leaders](https://www.avoxi.com/blog/managing-ucaas-ccaas-voice/): This comprehensive guide will help you navigate the complexities of combined UCaaS and CCaaS voice management and develop a strategy that works for your organization. - [Call Center Analytics 101](https://www.avoxi.com/blog/call-center-analytics-101/): Rising customer expectations and increasing operational costs create major challenges for anyone involved in managing contact centers. Whether you're overseeing operations, leading a team, or driving business strategy, meeting service level agreements while controlling expenses calls for precise performance insights. - [Understanding Global Voice for Twilio: All Your Options In One Place](https://www.avoxi.com/blog/understanding-global-voice-for-twilio-all-your-options-in-one-place/): There's no understating the growth and strength of the CPaaS (communications platform as a service) market in recent years. - [7 AVOXI Voice Management Software Features That Are Better With Scale](https://www.avoxi.com/blog/7-avoxi-voice-software-features-live-sample/): AVOXI's platform is designed to adapt to the unique needs of your business. Below are seven key AVOXI voice management software features that can provide increased value and efficiency. - [Hosted PBX vs. VoIP PBX: A 2025 Enterprise Guide](https://www.avoxi.com/blog/voip-pbx-2/): Progress bar - [Understanding Total Cost of Ownership of Voice in a Cloud World](https://www.avoxi.com/blog/understanding-total-cost-of-ownership/): Moving to the cloud isn't just about doing more with less-it's about getting more with optimized resources. As you transition your voice services to the cloud, you'll find opportunities to streamline operations, improve scalability, and drive innovation, all while maintaining a keen eye on your bottom line. - [The Role of AI in Reducing Agent Handle Time: Revolutionizing Cloud-Based Contact Center Efficiency](https://www.avoxi.com/blog/role-of-ai-in-agent-handle-time/): Progress bar - [Global Voice for Zoom: Enhancing International Telecom for Zoom Enterprise and Contact Center Customers](https://www.avoxi.com/blog/global-voice-for-zoom/): Choosing this route to enable global voice for Zoom means you benefit from existing call discounts and bundles, while benefiting from Zoom's CCaaS features. - [Enhancing Security in International Voice Communication: The Case for Cloud Migration](https://www.avoxi.com/blog/security-in-international-voice/): Progress bar ## Pages - [Frost & Sullivan 2026 Customer Value Leadership Recognition](https://www.avoxi.com/lp/frost-and-sullivan-2026-customer-value-leadership-recognition/): Independent analyst recognizes AVOXI for helping global enterprises deliver trusted inbound and outbound voice communications. - [Get Australia DID Numbers | Local Phone Lines | AVOXI](https://www.avoxi.com/australia-did-number/): How Long Does It Take to Get an Australia DID Number? - [Get Switzerland DID Numbers | Local Swiss Phone Lines | AVOXI](https://www.avoxi.com/switzerland-did-number/): Switzerland DID Numbers - [Get UAE DID Numbers | Local Phone Lines | AVOXI](https://www.avoxi.com/uae-did-number/): UAE DID Numbers - [Get Singapore DID Numbers | Local Phone Lines | AVOXI](https://www.avoxi.com/singapore-did-number/): Singapore DID Numbers - [Industry Report: The Voice AI Infrastructure Behind Superior CX](https://www.avoxi.com/lp/451-report-ai-voice-infrastructure-required-cx-tech/): Download the Report - [Industry Report: Voice Matters in a Digital Age](https://www.avoxi.com/lp/frost-and-sullivan-voice-matters-in-a-digital-age/): Download the Report - [AVOXI Product Tour](https://www.avoxi.com/lp/product-tour/): INTERNATIONAL VOICE. DONE RIGHT. - [Trusted Outbound Voice](https://www.avoxi.com/trusted-outbound-voice/): Outbound Call Solutions - [Industry Report: Next-Generation Intelligence in Cloud Voice Services](https://www.avoxi.com/lp/451-report-next-gen-cloud-voice-services/): Download the Report - [AVOXI Media Coverage](https://www.avoxi.com/media-coverage/): The latest AVOXI announcements and media coverage. - [About Us](https://www.avoxi.com/about-us/): We power voice for global teams in over 150 countries. They trust us because voice needs to work everywhere, not just somewhere. - [Voice Analytics](https://www.avoxi.com/cloud-contact-center-software/voice-analytics/): GLOBAL VOICE ANALYTICS - [AVOXI Blog](https://www.avoxi.com/blog/): Expert insights and strategy for the future of global enterprise voice. - [Resource Library – AVOXI Resources](https://www.avoxi.com/resource-library/): Strategic guides, industry research, and technical insights for global voice. - [All-In-One Cloud Communications for Global Businesses | AVOXI](https://www.avoxi.com/): Plug AVOXI into any leading contact center, communications and AI apps so you get premium voice throughout the enterprise. - [Toll-Free Numbers](https://www.avoxi.com/lp/toll-free-number/): Toll-free numbers still play a vital role in global communication. They build trust, improve support, and provide a scalable, cost-effective solution for staying accessible across regions and time zones, facilitating international calls. - [The Ultimate Buyer’s Guide to Global Voice Solutions](https://www.avoxi.com/lp/global-voice-buyers-guide/): In this guide, AVOXI's voice experts provide a comprehensive framework for navigating the complex landscape of global voice solutions and selecting the right partner for your organization. - [Get Global-Ready AI with AVOXI](https://www.avoxi.com/ai-ready-voice-platform-contact-center/): AI Contact Center Voice - [Meet AVOXI 60 – Nurture](https://www.avoxi.com/lp/meet-avoxi-60-nurture/): Reliable cloud telephony solutions at your fingertips. - [Proactive Service](https://www.avoxi.com/proactive-service/): INTERNATIONAL VOICE MONITORING, AUTOMATED - [Zoom](https://www.avoxi.com/zoom/): Enhance your Zoom unified communications or contact center solution with: - [CNAM](https://www.avoxi.com/glossary/cnam/): CNAM, or Caller Name Delivery, is a telecommunications feature that allows the name associated with a phone number to be transmitted alongside the call. This information is displayed on the receiving party's caller ID system, enhancing the caller identification process beyond just the number itself. CNAM plays a critical role in shaping customer interactions and influencing call outcomes. - [Average Handle Time](https://www.avoxi.com/glossary/average-handle-time/): Average Handle Time (AHT) is a key performance metric used to measure the average duration of a customer interaction, encompassing the time a representative spends actively engaged with a customer and any follow-up tasks associated with that interaction. AHT is crucial in assessing the efficiency and effectiveness of call center operations and can influence broader organizational strategies. - [Intelligent Call Routing](https://www.avoxi.com/glossary/intelligent-call-routing/): Intelligent Call Routing (ICR) refers to the automated process of directing incoming calls to the most suitable agent or department based on various criteria. It utilizes advanced algorithms, often incorporating artificial intelligence (AI), to analyze factors such as caller information, agent skill sets and real-time availability.  - [Computer Telephony Integration](https://www.avoxi.com/glossary/computer-telephony-integration/): Computer Telephony Integration (CTI) refers to the technology that allows computer systems to interact with telephone systems. It integrates voice communication with computer applications, enabling features that improve the efficiency and effectiveness of telecommunication services. This integration allows for various functionalities such as automated call distribution, call logging, screen pop-ups with customer information and call recording. - [Industry Report: The Future of Global Cloud Voice Services](https://www.avoxi.com/lp/451-report/): In this report, the respected analysts at 451 Group dive deep into the evolving landscape of global cloud voice services and highlight how AVOXI is reshaping the industry. - [Genesys](https://www.avoxi.com/genesys/): With just a few clicks to connect AVOXI to your Genesys Contact Center via SIP, get: - [Call Monitoring](https://www.avoxi.com/glossary/call-monitoring/): Call Monitoring refers to the systematic process of listening to, evaluating and analyzing phone calls within a call center or customer service environment. This practice is essential for maintaining quality control, enhancing customer service and ensuring compliance with regulations. Call monitoring can occur in real-time or through recorded calls, allowing supervisors to assess agent performance, customer interactions and overall service quality. - [Average Speed to Answer](https://www.avoxi.com/glossary/average-speed-to-answer/): Average Speed to Answer (ASA) is a key performance metric in call centers that measures the average time it takes for calls to be answered by an agent after a customer initiates contact. This metric is crucial for understanding customer experience and operational efficiency. It is typically expressed in seconds and can be tracked over various time periods (e.g., daily, weekly or monthly.) - [Round-Robin Routing](https://www.avoxi.com/glossary/round-robin-routing/): Round-Robin Routing is a method of distributing incoming calls, emails or tasks among a group of agents or representatives in a sequential, circular manner. This technique ensures that each agent has an equal opportunity to handle a workload, which can enhance efficiency and fairness in resource allocation. The round-robin approach cycles through the list of available agents, assigning each new interaction to the next agent in line.  - [Voicemail to Email](https://www.avoxi.com/glossary/voicemail-to-email/): Voicemail to Email is a communication technology that converts traditional voicemail messages into audio files, which are then sent directly to a designated email inbox. This process allows users to receive and manage their voicemails alongside other important emails, facilitating a more streamlined and efficient communication workflow. Voicemail messages are typically attached as .wav or .mp3 files, making it easy for recipients to listen to their messages from any device that can access their email. - [Porting](https://www.avoxi.com/glossary/porting/): Porting refers to the process of transferring a telephone number from one service provider to another. This applies to both landline and mobile numbers and allows users to retain their existing phone numbers while changing service providers. The porting process is regulated by telecommunications authorities to ensure that consumers can switch carriers without losing their contact numbers. - [Call Queue](https://www.avoxi.com/glossary/call-queue/): A call queue is a system used in call centers to manage incoming calls when all available agents are busy. When a caller dials in and no agents can take the call immediately, the caller is placed in a queue until an agent becomes available. This system ensures that calls are handled in an organized and timely manner, helping to improve efficiency and customer satisfaction. ## ITFS Pages - [Mexico Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/mexico-toll-free-numbers/): Mexico Toll Free Numbers - [Egypt Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/egypt-toll-free-numbers/): Egypt Toll Free Numbers - [Argentina Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/argentina-toll-free-numbers/): Plus, our Argentina toll free numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more. - [Belgium Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/belgium-toll-free-numbers/): Belgium Toll Free Numbers - [Netherlands Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/netherlands-toll-free-numbers/): Search, provision, and manage Netherlands toll free numbers from an award-winning voice platform. Get an 800 number online and try the Netherlands' most reliable toll free provider today! - [Greece Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/greece-toll-free-numbers/): Greece Toll Free Numbers - [UAE Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/united-arab-emirates-toll-free-numbers/): Plus, our UAE toll free numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more. - [Switzerland Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/switzerland-toll-free-numbers/): Switzerland Toll Free Numbers - [Sweden Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/sweden-toll-free-numbers/): Sweden Toll Free Numbers - [Poland Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/poland-toll-free-numbers/): Poland Toll Free Numbers - [Germany Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/germany-toll-free-numbers/): Germany Toll Free Numbers - [Pakistan Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/pakistan-toll-free-numbers/): Pakistan Toll Free Numbers - [Singapore Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/singapore-toll-free-numbers/): Singapore is one of Asia's leading financial and trade hubs, and your customers expect a local number to match. AVOXI's Singapore toll free numbers give your team an immediate, credible presence across Marina Bay and Orchard Road, without extra cost of local infrastructure. - [New Zealand Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/new-zealand-toll-free-numbers/): New Zealand Toll Free Numbers - [Malaysia Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/malaysia-toll-free-numbers/): Malaysia Toll Free Numbers - [Norway Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/norway-toll-free-numbers/): Norway Toll Free Numbers - [Canada Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/canada-toll-free-numbers/): Canada Toll Free Numbers - [Dubai Virtual Phone Numbers](https://www.avoxi.com/itfs-international-toll-free-number/dubai-virtual-phone-numbers/): Dubai is one of the world's most connected business hubs, and your customers expect a local number to match. AVOXI's Dubai virtual phone numbers give your team an immediate, credible presence across DIFC, Marina, and every district, without the cost of local infrastructure. - [France Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/france-toll-free-numbers/): France Toll Free Numbers - [South Africa Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/south-africa-toll-free-numbers/): South Africa toll free numbers, also known as 0800 numbers, are business phone lines that allow callers to reach you without being charged. Manage your 0800 numbers from AVOXI's intuitive interface or route toll free calls through your existing phone system. - [Philippines Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/philippines-toll-free-numbers/): Philippines Toll Free Numbers - [Australia Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/australia-toll-free-numbers/): Australia Toll Free Numbers - [Kenya Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/kenya-toll-free-numbers/): Kenya Toll Free Numbers - [Saudi Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/saudi-arabia-toll-free-numbers/): Saudi Arabia Toll Free Numbers - [US Virgin Islands Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/us-virgin-islands-toll-free-numbers/): Looking for a cost-effective way to expand your business communications to customers around the world? AVOXI's US Virgin Island toll free phone numbers allow you to forward calls to one or multiple devices from anywhere in the world. Plus, our US Virgin Islands virtual numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more. - [USA Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/usa-toll-free-numbers/): COVERAGE - [UK Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/uk-toll-free-numbers/): Get a UK toll free number online and start managing your business calls today. Try the best United Kingdom toll free number service risk-free! - [Thailand Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/thailand-toll-free-numbers/): Plus, our Thailand toll free numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more. - [Spain Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/spain-toll-free-numbers/): Spain Toll Free Numbers - [Portugal Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/portugal-toll-free-numbers/): COVERAGE - [Italy Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/italy-toll-free-numbers/): Italy Toll Free Numbers - [India Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/india-toll-free-numbers/): India Toll Free Numbers - [Brazil Toll Free Numbers](https://www.avoxi.com/itfs-international-toll-free-number/brazil-toll-free-numbers/): Brazil Toll Free Numbers ## Local Number Pages - [Pakistan Virtual Phone Numbers](https://www.avoxi.com/local-phone-number-did-ddi/virtual-phone-number-pakistan/): How much does a Pakistan virtual number cost? - [Hong Kong Virtual Phone Numbers | Get a Hong Kong Phone Number](https://www.avoxi.com/local-phone-number-did-ddi/hong-kong/): A Hong Kong virtual number gives your business a trusted, local identity in one of Asia's most dynamic markets, no brick-and-mortar setup required. Whether you're expanding service coverage or launching a new product in APAC, AVOXI makes it easy to connect with customers through reliable voice infrastructure hosted in the cloud. - [Netherlands Virtual Phone Numbers](https://www.avoxi.com/local-phone-number-did-ddi/virtual-number-netherlands/): Looking for a cost-effective way to expand your business communications to customers around the world? AVOXI's Netherlands virtual phone numbers, also known as Netherlands VoIP numbers, allow you to forward calls to one or multiple devices from anywhere in the world. Plus, our Netherlands virtual numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more. - [Turkey Virtual Phone Numbers | Get Virtual Numbers in Turkey](https://www.avoxi.com/local-phone-number-did-ddi/virtual-phone-number-turkey/): COVERAGE - [Thailand Virtual Phone Numbers](https://www.avoxi.com/local-phone-number-did-ddi/virtual-phone-number-thailand/): Establish a trusted local presence in Thailand. AVOXI's Thailand virtual phone numbers connect your global team to customers across Thailand through a single, reliable solution. - [Get China Virtual Phone Numbers | AVOXI](https://www.avoxi.com/local-phone-number-did-ddi/china/): AVOXI makes it easy and affordable to buy Chinese phone numbers you need online.Set up your VoIP number service in four easy steps! - [South Africa Virtual Phone Numbers – Get South Africa Phone Numbers Online | South Africa VoIP Numbers](https://www.avoxi.com/local-phone-number-did-ddi/south-africa-local-phone-number/): COVERAGE - [Vietnam Virtual Phone Numbers](https://www.avoxi.com/local-phone-number-did-ddi/virtual-phone-number-vietnam/): Looking for a cost-effective way to expand your business communications to customers around the world? AVOXI's Vietnam virtual phone numbers, also known as Vietnam VoIP numbers, allow you to forward calls to one or multiple devices from anywhere in the world. Plus, our Vietnam virtual numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more. - [Bangkok Virtual Phone Numbers](https://www.avoxi.com/local-phone-number-did-ddi/bangkok/): International Toll Free - [South Africa 086 / 087 Numbers](https://www.avoxi.com/local-phone-number-did-ddi/086-087-numbers-south-africa/): Get the best South African VoIP plans. Try your South Africa 086 or 087 numbers for 30 days risk-free. - [Milan Telephone Numbers](https://www.avoxi.com/local-phone-number-did-ddi/milan/): International Toll Free - [Kiev Phone Numbers](https://www.avoxi.com/local-phone-number-did-ddi/kiev/): International Toll Free ## Press Releases - [AI Voice Goes Mainstream, Raising the Need for Global Voice Infrastructure, Orchestration and Security](https://www.avoxi.com/news-press-releases/ai-voice-goes-mainstream-raising-the-need-for-global-voice-infrastructure-orchestration-and-security/): AI Voice Goes Mainstream, Raising the Need for Global Voice Infrastructure, Orchestration and Security - [AVOXI Receives 2026 Voice AI Technology Excellence Award from CUSTOMER Magazine](https://www.avoxi.com/news-press-releases/avoxi-receives-2026-voice-ai-technology-excellence-award-from-customer-magazine/): AVOXI’s AI-Ready Voice Platform Recognized for Advancing Global Voice Infrastructure for AI-Powered Customer Experiences - [AVOXI Named Cloud Communication Software Platform of the Year](https://www.avoxi.com/news-press-releases/avoxi-named-cloud-communication-software-platform-of-the-year/): RemoteTech Breakthrough Recognizes AVOXI’s Intelligent Approach to Managing Global Enterprise Voice - [AVOXI Introduces Trusted Outbound Voice Software to Boost Enterprise Answer Rates and Reduce Spam Calls to Customers](https://www.avoxi.com/news-press-releases/avoxi-introduces-trusted-outbound-voice-software-to-boost-enterprise-answer-rates-and-reduce-spam-calls-to-customers/): New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls - [AVOXI Proactive Service SaaS Uses AI to Detect Voice Channel Issues Before Clients 97% of the Time](https://www.avoxi.com/news-press-releases/avoxi-proactive-service-saas-uses-ai-to-detect-voice-channel-issues-before-clients-97-of-the-time/): Intelligent, Diagnostic Solution Delivers Unmatched Number Availability and Issue Resolution with Always-On Protection - [Top Enterprise CX Voice Priorities: Cloud, AI, Security, Consolidation](https://www.avoxi.com/news-press-releases/top-enterprise-cx-voice-priorities-cloud-ai-security-consolidation/): AVOXI and Metrigy unveil new data, trends, and best practices in the 2025 State of International Voice for the Contact Center report. - [AVOXI Earns Multiple Stevie Awards for Innovation in Enterprise Voice](https://www.avoxi.com/news-press-releases/avoxi-earns-multiple-stevie-awards-for-innovation-in-enterprise-voice/): AVOXI has been recognized with two Stevie Awards at the 2025 International Business Awards, including the prestigious Gold in the New Product of the Year - Communication Technology category for its AVOXI Cloud Service. - [AVOXI Earns 2025 TMC Labs Innovation Award for Global Voice Orchestration Capability](https://www.avoxi.com/news-press-releases/avoxi-earns-2025-tmc-labs-innovation-award-for-global-voice-orchestration-capability/): AVOXI’s Cloud Service recognized for innovation in voice orchestration, combining AI, analytics, and global coverage to simplify enterprise communications. - [AVOXI Embeds AI into Cloud Voice Platform for Advanced Capabilities](https://www.avoxi.com/news-press-releases/avoxi-embeds-ai-into-cloud-voice-platform-for-advanced-capabilities/): New Features Further Orchestrate and Increase Sophistication for how Enterprises Manage Global Voice - [AVOXI Expands Webex, Zoom and Microsoft Teams Integrations to Advance International Voice for Unified Communications](https://www.avoxi.com/news-press-releases/avoxi-expands-webex-zoom-microsoft-teams-integrations-to-advance-international-voice-for-unified-communications/): Expanded cloud voice support for Webex, Zoom, and Microsoft Teams helps enterprises simplify global communications. - [AVOXI is First to Deliver International Cloud Voice with Guaranteed Local Caller ID and Instant Callback in 100+ Countries](https://www.avoxi.com/news-press-releases/avoxi-is-first-to-deliver-international-cloud-voice-with-guaranteed-local-caller-id-and-instant-callback-in-100-countries/): AVOXI, a global leader in cloud voice software for contact centers, today became the world’s first platform to deliver two-way international calling with guaranteed local caller ID across more than 100 countries. - [AVOXI Wins 2024 INTERNET TELEPHONY Award for Innovative Cloud Voice Platform](https://www.avoxi.com/news-press-releases/avoxi-wins-2024-internet-telephony-award-for-innovative-cloud-voice-platform/): AVOXI, a global leader in cloud voice software for contact centers, announced today that it has been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2024. - [AVOXI Adds New Executive Hires to Support Continued Cloud Voice Software Momentum](https://www.avoxi.com/news-press-releases/avoxi-adds-new-executive-hires-to-support-continued-cloud-voice-software-momentum/): CFO Jeff Richek and VP of Product Jason Simpson Expand Operations and Product Innovation to Increase Customer Value - [AVOXI Joins Genesys Ascend Partner Program to Enhance Cloud Contact Center Voice for Multinational Enterprises](https://www.avoxi.com/news-press-releases/avoxi-joins-genesys-ascend-partner-program-to-enhance-cloud-contact-center-voice-for-multinational-enterprises/): AVOXI Platform Integration Means Expanded Reach, Greater Intelligence and Increased Efficiency for Genesys Customers - [The Evolution of Voice Services in Customer Support: Insights from AVOXI CEO Barbara Dondiego](https://www.avoxi.com/news-press-releases/the-evolution-of-voice-services/): The Evolution of Voice Services in Customer Support: Insights from AVOXI CEO Barbara Dondiego - [AVOXI and Metrigy State of International Voice for the Contact Center Survey Highlights Critical Need for Global Cloud Voice](https://www.avoxi.com/news-press-releases/state-of-international-voice-for-the-contact-center-survey-highlights-critical-need-for-global-cloud-voice/): AVOXI and Metrigy State of International Voice for the Contact Center Survey Highlights Critical Need for Global Cloud Voice - [AVOXI Launches Integrated Software and Support Service for Best-In-Class Global Voice Performance](https://www.avoxi.com/news-press-releases/avoxi-launches-integrated-software-support-service-for-best-in-class-global-voice-performance/): AVOXI Cloud Service Improves the Delivery of Global Voice for Contact Centers and Across the Enterprise - [AVOXI Releases the Next-Generation of its Cloud Voice Software Platform](https://www.avoxi.com/news-press-releases/avoxi-releases-the-next-generation-of-its-cloud-voice-software-platform/): ATLANTA, September 26, 2023 - AVOXI, a provider of innovative international cloud voice solutions for contact centers, is excited to introduce several new advanced features to its intelligent software platform. These capabilities set a new bar for the cloud voice market, offering businesses unparalleled analytics and insights to improve conversations with customers and make managing and monitoring premium voice easier than ever. With these enhancements, including Call Insights, Number Testing, Flow Builder, and more out-of-the-box software integrations, AVOXI continues to pave the way for businesses to excel in the global marketplace through cloud voice conversations. - [AVOXI Strengthens Market Presence with New Product and Go-to-Market Executive Hires](https://www.avoxi.com/news-press-releases/avoxi-strengthens-market-presence-with-new-product-and-go-to-market-executive-hires/): ATLANTA, August 8, 2023 - AVOXI, a provider of innovative international cloud voice solutions for contact centers, is thrilled to announce the addition of three key executives. The new hires - Kyle Antcliff as Chief Revenue Officer (CRO), Mike Kaplan as Chief Marketing Officer (CMO), and Meg Ramsey as Chief Product Officer (CPO) - will play integral roles in AVOXI's expansion strategy as it capitalizes on growing demand from companies that strive for premium voice conversations with customers around the world. - [AVOXI Achieves 45% Revenue Growth in Q1, Targets for Strong Growth in 2022](https://www.avoxi.com/news-press-releases/avoxi-achieves-45-percent-revenue-growth-q1-2022/): ATLANTA, April 19, 2022 - AVOXI, a global Communications Platform as a Service (CPaaS), announces a strong close to the first quarter of 2022 with a 45% increase in revenue and continued profitability.  - [AVOXI’s Innovative Cloud-Native Platform Drives Customers’ Global Communications](https://www.avoxi.com/news-press-releases/avoxi-innovative-cloud-native-platform-drives-customers-global-communications/): ATLANTA - March 1, 2022 - AVOXI, a global Communications Platform as a Service (CPaaS), announced their strategic feature-rich platform has spurred rapid growth among key targets. User engagement soared above 100% YoY fueling an all-time-high dollar-based net expansion of 122% to close out last year.  - [Record Year at AVOXI, Hitting 45% Growth in Q4 To Close Out 2021](https://www.avoxi.com/news-press-releases/record-year-at-avoxi-hitting-45-percent-growth-in-q4-to-close-out-2021/): ATLANTA, January 11, 2022 - AVOXI, a global Communications Platform as a Service (CPaaS), announced a record-breaking 45% growth to close out Q4, positioning itself with strong momentum for revenue acceleration into 2022.  - [AVOXI 2021 Roadmap Innovations Drive Record Growth and Customer Value](https://www.avoxi.com/news-press-releases/avoxi-2021-roadmap-innovations-drive-record-growth-and-customer-value/): ATLANTA - December 08, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced their year-end roadmap recap, highlighting a mix of global voice solutions, new advanced features, and expanded geographies, enabling a record-breaking growth in 2021, which included a 34% climb in revenue and 116% net-dollar expansion to most recently close out Q3. - [AVOXI Exceeds Q3 Projections, Poised for Accelerating Growth in 2022](https://www.avoxi.com/news-press-releases/avoxi-exceeds-q3-projections-poised-for-accelerating-growth-in-2022/): ATLANTA, October 19, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced record-breaking growth with a 58% increase in bookings and a 34% climb in revenue to close out Q3.  - [AVOXI’s TrueLocal™ Service Breaks Barriers in Asia-Pacific with Local Caller ID in 20+ Cities](https://www.avoxi.com/news-press-releases/avoxis-true-local-service-breaks-barriers-in-asia-pacific-with-local-caller-id-in-over-20-cities/): ATLANTA - September 27th, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced the expansion of their TrueLocal™ service throughout Asia-Pacific which now includes exclusive coverage in 20+ cities including Beijing, Jakarta, Manila, Bangkok and Singapore. Business caller ID has been a long time pain point for enterprises trying to reach local markets in Asia-Pacific, as local voice connections are notoriously difficult to access for international companies. AVOXI TrueLocal™ now enables businesses to better connect with their customers across the APAC region - [Customers Have Spoken, AVOXI’s Global Cloud Communications Platform Earns Top Honors](https://www.avoxi.com/news-press-releases/customers-have-spoken-avoxis-global-cloud-communications-platform-earns-top-honors/): ATLANTA, September 17, 2021 - AVOXI, a global communications platform as a service (CPaaS), was recently named among G2's Fall 2021 Contact Center Software GridⓇ & Index Reports in the High Performer, Easiest to Use, and Best Support categories.  - [AVOXI Showcasing Platform Enhancements and Global Network Growth at International Telecoms Week](https://www.avoxi.com/news-press-releases/avoxi-showcasing-platform-enhancements-and-global-network-growth-at-international-telecoms-week/): ATLANTA, GA - August 26, 2021 - AVOXI, a global communications platform, announced today that the company will participate with a virtual presence at the International Telecoms Week Conference (ITW2021). The conference, which will be a blend of in-person and virtual learning, takes place from August 30 - September 1, 2021, in National Harbor, Maryland near Washington D.C.  - [AVOXI Introduces Suite of APIs for Building Custom Global Communications](https://www.avoxi.com/news-press-releases/avoxi-introduces-suite-of-apis-for-building-custom-global-communications/): ATLANTA - August 25th, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced the launch of their new set of APIs, providing enterprise customers programmable voice solutions for accessing their robust global inventory of numbers in 170+ countries.  - [AVOXI Appoints New CTO to Accelerate Tech Innovation in the Next Stage of Growth](https://www.avoxi.com/news-press-releases/avoxi-appoints-new-cto-to-accelerate-tech-innovation-in-the-next-stage-of-growth/): ATLANTA, GA - Aug 4, 2021-  AVOXI, a global Communications Platform as a Service, today announced that it has named Randy Layman to serve as its Chief Technology Officer (CTO). Layman, who's currently been serving as VP of Software Engineering for the past four years, will take on expanded responsibilities across the AVOXI technology portfolio to propel AVOXI into this next phase of growth.  - [AVOXI Builds on Q1 Momentum, Closing out H1 with Strong Growth](https://www.avoxi.com/news-press-releases/avoxi-builds-on-q1-momentum-closing-out-h1-with-strong-growth/): ATLANTA, July 14, 2021 - AVOXI, a global communications platform, continues its strong momentum, achieving record-breaking numbers as the company closes out the second quarter with 48% bookings growth and 28% revenue growth. - [AVOXI Expands Teams Direct Routing Solution with Global Hosted SBC Service](https://www.avoxi.com/news-press-releases/avoxi-expands-teams-direct-routing-solution-with-global-hosted-sbc-service/): ATLANTA - May 27th, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced the launch of their hosted SBC solution for Microsoft Teams, a certified Direct Routing service that gives enterprise customers secure and reliable voice service in thousands of destinations around the globe without requiring additional infrastructure.   - [AVOXI Launches 2-Way Local Voice in 20 Countries Including China, Malaysia, Saudi Arabia and Russia with TrueLocal Service](https://www.avoxi.com/news-press-releases/avoxi-launches-2-way-local-voice/): ATLANTA - May 6th, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS), announced the launch of their TrueLocal service, a PSTN replacement that gives enterprise customers reliable two-way calling with local CLI in several countries around the globe.  - [AVOXI Kickstarts the Year with Record Revenue in Q1 and Accelerating Growth](https://www.avoxi.com/news-press-releases/avoxi-kickstarts-the-year-with-record-revenue-in-q1-and-accelerating-growth/): Rapid product development demonstrates the importance AVOXI's global communication platform has on account expansion, customer satisfaction and integrated workflows. - [AVOXI Receives Consecutive Wins for Global Communications Platform](https://www.avoxi.com/news-press-releases/avoxi-receives-consecutive-wins-for-global-communications-platform/): Rapid product development demonstrates the importance AVOXI's global communication platform has on account expansion, customer satisfaction and integrated workflows. - [Certified Microsoft Teams Direct Routing Now Available in AVOXI Global Voice Platform](https://www.avoxi.com/news-press-releases/certified-microsoft-teams-direct-routing-now-available-in-avoxi-global-voice-platform/): AVOXI Launches International SIP Connect Integration for Microsoft Teams Direct Routing Across 170 Countries - [AVOXI Integrates ZenDesk, HubSpot, FreshDesk and ServiceNow into its Cloud Communications Platform](https://www.avoxi.com/news-press-releases/avoxi-integrates-zendesk-hubspot-freshdesk-and-servicenow-into-its-cloud-communications-platform/): AVOXI expands integrations with essential CRM technologies to increase contact center efficiency and improve customer satisfaction. - [AVOXI Welcomes New Chief Financial Officer to Leadership Team](https://www.avoxi.com/news-press-releases/avoxi-welcomes-new-chief-financial-officer-to-leadership-team/): ATLANTA, GA - February 25, 2021 - AVOXI, a global Communications Platform as a Service (CPaaS) company, is pleased to announce the hire of Tony Ryan to serve as the company's Chief Financial Officer.  - [Tech-Vet David Guthrie Appointed to AVOXI’s Board of Directors](https://www.avoxi.com/news-press-releases/tech-vet-david-guthrie-appointed-to-avoxis-board-of-directors/): ATLANTA, February 11th, 2021 (Newswire.com) - - [AVOXI Closes Q4 With Strong Growth in 2020](https://www.avoxi.com/news-press-releases/avoxi-closes-q4-with-strong-growth-in-2020/):   - [AVOXI Integrates Salesforce, Dynamics and Zoho into their Cloud Communications Platform](https://www.avoxi.com/news-press-releases/avoxi-integrates-salesforce-dynamics-and-zoho-into-their-cloud-communications-platform/): Empowering support and sales teams to provide exceptional customer interactions, AVOXI is simplifying how contact centers manage their day to day workflows. Enterprise customers can now pull in important customer information directly into their web phones, automatically log tedious tasks like call details and easily pull custom reports to make data-driven decisions in real time.  - [AVOXI Continues Global Expansion With New Virtual Number Coverage in Asia-Pacific](https://www.avoxi.com/news-press-releases/avoxi-continues-global-expansion-with-new-virtual-number-coverage-in-asia-pacific/): AVOXI's latest Asia-Pacific release includes virtual number coverage in several high-growth cities and the company's first mobile offering. - [Software Industry Customer Powerhouse, Kyle Johnson, Joins AVOXI as Chief Revenue Officer](https://www.avoxi.com/news-press-releases/software-industry-customer-powerhouse-kyle-johnson-joins-avoxi-as-chief-revenue-officer/): ATLANTA, GA and CHARLESTON, SC / ACCESSWIRE / January 30, 2020 / AVOXI announces the appointment of Kyle Johnson as the company's new Chief Revenue Officer (CRO). Reporting to CEO and Founder, David Wise, Johnson will oversee all of AVOXI's sales and marketing functions including Account Management, Enterprise Sales, Contact Center Solutions, Inside Sales, Outside Sales, Demand Generation and Outbound Marketing Programs. Johnson brings over 20 years of sales and software selling experience to the AVOXI leadership team. - [AVOXI Expands Over-the-Top Business Communication Portfolio With Business Text Messaging Feature](https://www.avoxi.com/news-press-releases/avoxi-expands-over-the-top-business-communication-with-business-text-messaging/): The company's latest release makes them one of the only cloud-based phone solutions with local coverage in India. - [Genius Press Release](https://www.avoxi.com/news-press-releases/avoxi-genius-a-cloud-contact-center-platform/): Businesses can set up the system in minutes and improve team performance through analytics and machine learning fueled applications.  - [AVOXI’s Global Expansion Makes India Virtual Numbers Available for the First Time in Company History](https://www.avoxi.com/news-press-releases/avoxi-global-expansion-india-virtual-numbers/): The company's latest release makes them one of the only cloud-based phone solutions with local coverage in India. - [Latest Destination Expansion Gives AVOXI the World’s Largest Virtual Phone Number Coverage Area](https://www.avoxi.com/news-press-releases/latest-destination-expansion-gives-avoxi-worlds-largest-virtual-phone-number-coverage-area/): The company now offers its integrated software platform with virtual business phone services in 160 countries, a new global benchmark - [AVOXI Secures $10M to Expand Cloud Contact Center, Virtual Number Services](https://www.avoxi.com/news-press-releases/avoxi-funding-cloud-contact-center-solutions/): ATLANTA, GA and CHARLESTON, SC - December 11, 2018.  AVOXI, the leading Communications as a Service (CaaS) provider to global contact centers, today announced a $10M financing round from Ballast Point Ventures ("BPV"). The investment will be used to accelerate product development, sales, and marketing efforts as the Company expands its global reach and cloud contact center service portfolio. - [AVOXI Releases Dynamic International SIP Trunking Service](https://www.avoxi.com/news-press-releases/dynamic-sip-trunking-service/): New functionality allows customer self-management to provision, install, and configure SIP trunks.  - [AVOXI Launches New Global Partner Program](https://www.avoxi.com/news-press-releases/global-partner-program-launched/): ATLANTA, GA - AVOXI, a leading provider of Communications as a Service (CaaS) worldwide, recently launched its New Global Partner Program. With AVOXI's continued expansion to provide comprehensive availability and coverage for virtual phone numbers across the globe, the partner program serves to better reach customers in all geographies. - [AVOXI Expands Number Services for South Africa and Enhances Supporting Infrastructure](https://www.avoxi.com/news-press-releases/south-africa-expansion/): AVOXI now offers South Africa services for international toll free, national and non-geographic, and local (DID/DDI) phone numbers to clients globally.The range of local virtual numbers available include: ## Feature Pages - [Call Integration for Salesforce.com](https://www.avoxi.com/products-features/call-integration-salesforce-com/): Every call that your contact center makes or receives is critical to your business's success. And to make each call truly count, you need your call center software and your CRM to work together. AVOXI Smart Queue Call Integration for Salesforce.com automatically syncs inbound and outbound calls to your Salesforce CRM records. - [Voicemail to Email](https://www.avoxi.com/products-features/voicemail-to-email/): Voicemail to email from AVOXI allows you to keep up with your voicemails by instantly sending voicemail recordings and transcriptions straight to your inbox.  - [Queue Callback](https://www.avoxi.com/products-features/queue-callback/): With Queue Callback, you no longer force your customers to wait on hold until an agent becomes available. Instead, this essential call queue management feature allows customers to request a call back from an agent without losing their place in the queue. ## Spanish Blog - [Considerando VoIP para Empresas: Una Guía para Compañías Internacionales](https://www.avoxi.com/es/blog/considerando-voip-para-companias-internacionales/): Antes de la revolución VoIP para negocios, estas mega-compañías tuvieron que abrir oficinas físicas en los mercados donde se encontraban sus prospectos y sus clientes internacionales. Y con el fin de comunicarse con sus contactos, estas mismas compañías tuvieron que invertir una fortuna en equipos de comunicaciones en las instalaciones para cada oficina internacional. - [¿Cuànto Cuesta El Seguimiento de Llamadas?](https://www.avoxi.com/es/blog/cuanto-cuesta-el-seguimiento-de-llamadas/): El seguimiento de llamadas es uno de los elementos más importantes de un exitoso programa de marketing. Sin èste, no hay manera de saber cuàl de sus canales de comercialización está impulsando las llamadas telefónicas entrantes. Pero, hay espacio en su presupuesto para esta esencial herramienta de marketing? - [¿Cuánto Cuesta el IVR?](https://www.avoxi.com/es/blog/cuanto-cuesta-el-ivr/): Pero como cualquier nueva tecnología traída a un negocio, una preocupación importante es el costo. En este artículo, vamos a responder: "¿Cuánto cuesta el IVR?" y sumergirse en las ventajas de esta función de llamada para que pueda empezar a utilizarla para mejorar sus operaciones del día a día. - [¿Cuànto Cuesta un Sistema de Teléfono VoIP?](https://www.avoxi.com/es/blog/cuanto-cuesta-un-sistema-de-telefono-voip/): Todo acerca de cuánto cuesta un sistema de teléfono VoIP. Las dos principales opciones están alojadas en la nube y en sitio. Una cuesta mucho más que la otra. Averigua porque. - [¿UIFN o ITFS?](https://www.avoxi.com/es/blog/uifn-o-itfs/): Los clientes siempre preguntan, "Que tiene más sentido para mi negocio, un número UIFN o ITFS y cuál es la diferencia?" - [Comparando Proveedores de SIP Trunking: 8×8 vs Nextiva](https://www.avoxi.com/es/blog/comparando-proveedores-de-sip-trunking-8x8-vs-nextiva/): Si necesita una solución escalable y rentable de comunicaciones en la nube que se integre con su PBX existente, es probable que esté en el mercado por un proveedor de trunking SIP. - [¿Cuánta Banda Ancha es Necesaria para VoIP?](https://www.avoxi.com/es/blog/cuanta-banda-ancha-es-necesaria-para-voip/): Con Voz sobre IP (VoIP) volviéndose altamente popular, más y más empresas están considerando en cambiarse a este servicio de telefonía avanzada y rentable. Pero a medida que estas empresas reemplazan sus sistemas telefónicos análogos con soluciones de comunicaciones en la nube, muchos se preguntan "cuánta banda ancha es necesaria para VoIP?" - [¿Cuál Es la Diferencia entre un Centro de Llamadas Entrantes y Salientes?](https://www.avoxi.com/es/blog/cual-es-la-diferencia-entre-un-centro-de-llamadas-entrantes-y-salientes/): Una pregunta que obtenemos con bastante frecuencia es, "cuál es la diferencia entre un centro de llamadas entrantes y salientes?" La diferencia entre ellos a veces puede ser confuso, por lo que hemos escrito este artículo para ayudar a definir su función y propósito en el mundo de los centros de llamadas. - [Comparando el Software de Centro de Llamadas: AVOXI vs 8×8](https://www.avoxi.com/es/blog/software-de-centro-de-llamadas-8x8-vs-avoxi/): Con estos criterios en mente, cómo comparar software de centro de llamadas en la nube Cola Inteligente y 8 x 8? - [10 Consejos para el Mejor Entrenamiento de Agente de Centro de Llamadas](https://www.avoxi.com/es/blog/10-consejos-para-el-mejor-entrenamiento-de-agente-de-centro-de-llamadas/): El éxito de su centro de llamadas se ve afectado directamente por el rendimiento y la productividad de los agentes del centro de llamadas. Debido a esto, es muy importante establecer e implementar un programa eficiente de capacitación para el entrenamiento de agentes y apoyar el éxito de sus agentes. ## Spanish Pages ## Media Coverage - [AI Voice Adoption Tests Global Contact Center Security](https://telecomreseller.com/2026/10/09/ai-voice-adoption-tests-global-contact-center-security/) - [AVOXI Report Finds AI Voice Adoption Accelerating Across Global Contact Centers](https://www.thefastmode.com/technology-and-solution-trends/50828-avoxi-report-finds-ai-voice-adoption-accelerating-across-global-contact-centers) - [Getting voice infrastructure right when deploying voice AI for CX](https://www.cio.com/article/4221810/getting-voice-infrastructure-right-when-deploying-voice-ai-for-cx.html) - [Where voice as a contact center channel is headed in an AI world](https://www.nojitter.com/contact-centers/where-voice-as-a-contact-center-channel-is-headed-in-an-ai-world) - [AI’s Missing Link: How Cloud Voice Infrastructure Enables AI for CX](https://www.pipelinepub.com/agile-network-operations-2026/3905): When customers speak with an AI voice agent, they are inherently comparing it to their conversations with other humans. They hear how quickly it responds, how natural it sounds, and whether the call remains clear from beginning to end. Delivering that experience globally means coordinating AI applications, carrier networks, contact center platforms, and, in many enterprises, a mix of cloud and legacy systems. - [Voice Isn’t Dead—It’s Becoming the Foundation of AI Customer Experience](https://em360tech.com/tech-articles/voice-isnt-dead-its-becoming-foundation-ai-customer-experience): An Executive Q&A with Barbara Dondiego, CEO of AVOXI, on AI Customer Experience and why voice infrastructure is becoming more strategic in the AI era. - [AVOXI has been granted the 2026 Global Enterprise Voice Trust Customer Value Leadership Recognition](https://www.prnewswire.com/news-releases/frost--sullivan-avoxi-has-been-granted-the-2026-global-enterprise-voice-trust-customer-value-leadership-recognition-for-excellence-in-trusted-enterprise-voice-communications-302841430.html) - [The Founder’s Number Two: Why This Is the Hardest COO Role to Get Right](https://ceoworld.biz/2026/07/12/the-founders-number-two-why-this-is-the-hardest-coo-role-to-get-right/) - [World’s Top Remote Technology Innovators Honored in 7th Annual RemoteTech Breakthrough Awards Program](https://aimagazine.com/globenewswire/3314119) - [CUSTOMER Magazine Announces Winners of 2026 Voice AI Technology Excellence Awards](https://www.customerzone360.com/topics/customer/articles/463708-customer-magazine-announces-winners-2026-voice-ai-technology.htm) - [AI Is Breaking Contact Center Security—Are You Ready?](https://www.cxtoday.com/security-privacy-compliance/ai-is-breaking-contact-center-security-are-you-ready/): AI is changing the cyber threat environment and CX teams are feeling it first. In this CX Today roundtable, host Nicole Willing is joined by Miguel Fornes, Information Security Manager at Surfshark, Randy Layman, CTO at AVOXI, and Ron Zayas, CEO at Ironwall by Incogni, to unpack what AI-accelerated threats mean for contact center security, authentication, and customer trust. - [The Identity Backbone of Always‑On CX: Why CRM and CDPs Are the Real Resilience Layer](https://www.cxtoday.com/crm/the-identity-backbone-of-always%e2%80%91on-cx-why-crm-and-cdps-are-the-real-resilience-layer/): Always‑on customer experience promises frictionless engagement at any moment, on any channel. But that promise rests on the fragile assumption that the business always knows who the customer is. - [How Cloud Voice AI is Reviving the Contact Center in 2026](https://www.cxtoday.com/contact-center/how-cloud-voice-ai-is-reviving-the-contact-center-in-2026/): In this CX Today interview, host Nicole Willing speaks with Barbara Dondiego, CEO of AVOXI, about how voice AI and the shift to virtual, software-based voice infrastructure are transforming contact centers. - [AI Is Driving the Return of Voice in Customer Experience](https://blog.tmcnet.com/blog/rich-tehrani/call-center/ai-is-driving-the-return-of-voice-in-customer-experience.html): AVOXI’s Trusted Outbound Voice platform aims to increase answer rates while reducing spam labeling and compliance risk - [As Spam Labels Rise, AVOXI Pushes a New Model for Trusted Outbound Voice](https://www.customerzone360.com/topics/customer/articles/463356-spam-labels-rise-avoxi-pushes-new-model-trusted.htm): AVOXI’s launch of Trusted Outbound Voice seeks to resolve these issues. It’s an integrated offering aimed at helping enterprises control how outbound calls are presented, manage number reputation, and improve answer rates. - [AVOXI Launches Trusted Outbound Voice Software to Improve Answer Rates](https://ittech-pulse.com/news/avoxi-launches-trusted-outbound-voice-software-to-improve-answer-rates/): New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls - [AI That Forgets the Journey Will Cost You the Customer](https://www.dcxnewsletter.com/p/ai-that-forgets-the-journey-will): Plus: smarter AI is nice, but smoother customer moments are what people actually remember - [AVOXI Introduces Trusted Outbound Voice Software to Boost Enterprise Answer Rates and Reduce Spam Calls to Customers](https://www.contactcenterworld.com/view/contact-center-news/avoxi-introduces-trusted-outbound-voice-software-to-boost-enterprise-answer-rates.aspx): AVOXI released Trusted Outbound Voice, an integrated solution that reduces outbound call barriers between companies and customers to increase connection rates and decrease spam calls. - [AVOXI Introduces Trusted Outbound Voice Software to Boost Enterprise Answer Rates and Reduce Spam Calls to Customers](https://martechseries.com/predictive-ai/ai-platforms-machine-learning/avoxi-introduces-trusted-outbound-voice-software-to-boost-enterprise-answer-rates-and-reduce-spam-calls-to-customers/): New AI-Driven SaaS Integrates Reputation Management, Intelligent Automation and Localized Caller ID to Put Trust Back into Customer Service Calls - [AVOXI Launches Trusted Outbound Voice to Fight Spam Labels](https://www.cmswire.com/contact-center/avoxi-launches-trusted-outbound-voice-to-fight-spam-labels/): Enterprise contact centers gain AI-driven caller ID and reputation tools to boost answer rates. - [AI and Cloud Voice Usher in a New Era of CX](https://www.contactcenterworld.com/view/contact-center-news/ai-and-cloud-voice-usher-in-a-new-era-of-cx.aspx): 2026 will be the year global contact centers in every industry again prioritize voice as the undisputed king of customer service and sales. - [5 Industry Experts Share Their Bold Predictions for 2026](https://vmblog.com/archive/2026/01/07/5-bold-cybersecurity-and-cx-video-predictions-for-2026-industry-leaders-reveal-what-s-coming.aspx): AVOXI CEO Barbara Dondiego predicts a global shift in customer experience driven by accelerated cloud migration, the consolidation of legacy voice channels into unified platforms, and an AI-powered voice renaissance that drastically reduces human labor costs. - [The Fast Mode Unveils ‘The Fast Mode 100’ Solution Providers for 2025](https://www.thefastmode.com/technology-solutions/46199-the-fast-mode-unveils-the-fast-mode-100-solution-providers-for-2025): The Fast Mode announced the 2025 edition of The Fast Mode 100, celebrating one hundred standout solution providers whose technologies and deployments are fundamentally shaping the evolution of global telecoms and digital infrastructure. - [AVOXI CEO Wins The Fast Mode Award in the Category of Woman Leader of the Year | Solution Provider | Global](https://www.thefastmode.com/technology-solutions/46152-the-fast-mode-awards-2025-highlights-telco-leaders-shaping-the-future-of-connectivity-and-driving-ai-first-transformation): The Fast Mode announced the winners of its inaugural awards program, The Fast Mode Awards 2025. - [AVOXI’s AI-Powered Proactive Service Promises Faster, Smarter Voice Diagnostics for Global Contact Centers](https://martechedge.com/news/avoxis-ai-powered-proactive-service-promises-faster-smarter-voice-diagnostics-for-global-contact-centers): Cloud voice platforms have long been judged on reliability, call quality, and how quickly they can untangle the messy business of diagnosing failures. Now AVOXI wants to rewrite that playbook with Proactive Service. - [Voice Remains CX Powerhouse: AI And Cloud Fuel Its Global Surge](https://www.cxtoday.com/contact-center/voice-remains-cx-powerhouse-ai-and-cloud-fuel-its-global-surge-avoxi-cs-0065/): Enterprises are discovering that AI is not replacing voice, but fueling its resurgence as a strategic channel. - [No Jitter Roll: AVOXI and Metrigy Most Organizations Concerns About Contact Center Call Security, Fraud and Voice Quality](https://www.nojitter.com/ai-automation/no-jitter-roll-theta-lake-and-cisco-launch-webex-compliance-hub): AVOXI has released its State of International Voice for the Contact Center Report in partnership with Metrigy. The report surveyed 365 global IT, contact center and CX leaders who work at organizations that operate in at least five countries. - [Rethinking Voice in the Modern CX Stack](https://www.cxtoday.com/contact-center/rethinking-voice-in-the-modern-cx-stack/): Why smarter, cloud-native voice infrastructure is becoming a critical enabler for enterprise customer experience - [The AI Voice Boom: Is Your Infrastructure Ready?](https://www.thefastmode.com/expert-opinion/44155-the-ai-voice-boom-is-your-infrastructure-ready): For more than two decades, there’s been an ongoing debate about whether voice will disappear from contact centers and be replaced by text, chat, email, or other asynchronous channels. The opposite is reality. - [AVOXI is Named a Winner in the 2025 Stevie Awards for Technology Excellence](https://stevies-tech.secure-platform.com/site/page/the-awards/2025-stevie-winners): AVOXI wins gold recognition in the category of New Product of the Year for The AVOXI Cloud Service, the next-generation of global voice. - [The Blueprint for Global Voice: An Executive Interview with AVOXI CEO](https://www.crmxchange.com/execinterview/barbara_dondiego/avoxijuly2025.asp): Barbara shares insights into the company’s proactive use of AI, its approach to automation, and how AVOXI is helping enterprises modernize their voice infrastructure. - [15 Best VoIP Phone Services in 2025](https://www.techolac.com/best-voip-phone-services/#13_Avoxi): AVOXI specializes in providing global VoIP services with a focus on international connectivity and virtual phone numbers. - [No Jitter Roll: AVOXI, Talkdesk and 8×8 Launch Products for the Contact Center](https://www.nojitter.com/contact-centers/no-jitter-roll-avoxi-talkdesk-and-8x8-launch-products-for-contact-center): AVOXI announced three new capabilities to help enterprises improve call performance, automate issue detection, and enhance outbound engagement. - [From Minutes to Moments: Rethinking Voice in the AI Era](https://www.buzzsprout.com/1993558/episodes/17407636): With over 20 years of evolution behind the brand, AVOXI has emerged as a vital infrastructure partner for enterprises expanding across borders and into the future. - [AVOXI Embeds AI into Cloud Voice Platform](https://www.smartcustomerservice.com/Articles/News-Briefs/AVOXI-Embeds-AI-into-Cloud-Voice-Platform-170216.aspx): AVOXI's Proactive Service leverages AI to detect and diagnose phone number issues in real time. - [Podcast: AVOXI Embeds AI into Global Cloud Voice: Transforming Enterprise Contact Centers](https://telecomreseller.com/2025/06/24/avoxi-embeds-ai-into-global-cloud-voice-transforming-enterprise-contact-centers-with-proactive-personalized-and-intelligent-services-podcast/): In a major step forward for global enterprise communications, AVOXI CEO Barbara Dondiego joined Doug Green of Technology Reseller News to announce the launch of three powerful AI-powered services embedded into the company’s cloud voice platform: Proactive Services, AVOXI Digest, and Intelligent Caller ID. - [AVOXI Embeds AI into Global Cloud Voice: Transforming Enterprise CC with Proactive, Personalized, and Intelligent Services](https://telecomreseller.com/2025/06/24/avoxi-embeds-ai-into-global-cloud-voice-transforming-enterprise-contact-centers-with-proactive-personalized-and-intelligent-services-podcast/): “We don’t want to wait for customers to tell us there’s a problem—we want to fix it while they’re sleeping.” — Barbara Dondiego, CEO, AVOXI - [AVOXI Enhances UC with Webex, Zoom Integrations](https://www.thefastmode.com/technology-solutions/41871-avoxi-enhances-unified-communications-with-webex-and-zoom-voice-integrations): AVOXI's international cloud voice platform is a single solution for global enterprises to effectively deploy and manage voice for unified communications (UC), the contact center and AI customer experiences - [AVOXI Expands Webex, Zoom and Microsoft Teams Integrations to Advance International Voice for Unified Communications](https://www.contactcenterworld.com/view/contact-center-news/avoxi-expands-webex-zoom-and-microsoft-teams-integrations-to-advance.aspx): AVOXI announced the expansion of its international cloud voice platform with enhanced solutions for Webex, Zoom and Microsoft Teams. - [AVOXI Expands Webex, Zoom and Microsoft Teams Integrations, UC](https://telecomreseller.com/2025/05/20/avoxi-expands-webex-zoom-and-microsoft-teams-integrations-to-advance-international-voice-for-unified-communications/): AVOXI announced the expansion of its international cloud voice platform with enhanced solutions for Webex, Zoom and Microsoft Teams. - [How AVOXI is Redefining Cloud Voice with AI and Strategic Partnerships](https://blog.tmcnet.com/blog/rich-tehrani/unified-communications/how-avoxi-is-redefining-cloud-voice-with-ai-and-strategic-partnerships.html): Key insights emerged regarding the evolving landscape of international cloud voice and the increasingly strategic role artificial intelligence (AI) plays in the sector. - [Enterprise Connect 2025: Interview with AVOXI CEO Barbara Dondiego](https://www.linkedin.com/posts/call-centre-helper_enterpriseconnect-ec25-cxevents-activity-7307482185488355328-tLMo): AVOXI CEO discusses the growing "Voice Renaissance" and how AI is driving a renewed focus on voice in contact centers. - [The Top 25 Tech CEOs of Atlanta for 2025](https://www.thekeyexecutives.com/2025/03/04/the-top-25-tech-ceos-of-atlanta-for-2025/): Key Executives announces The Top 25 Tech CEOs of Atlanta for 2025 including AVOXI CEO. - [2025 Best of Enterprise Connect Winners and Finalists](https://www.businesswire.com/news/home/20250130481227/en/Enterprise-Connect-2025-Announces-Finalists-for-Best-of-Enterprise-Connect-Industry-Awards): AVOXI is a Enterprise Connect 2025 finalist in the category of Best Innovation for AV/Video. - [10 Best SIP Trunk Providers of 2025](https://www.forbes.com/advisor/business/software/best-sip-trunk-providers/): Forbes Advisor evaluates and compares 15 SIP trunk providers including AVOXI. ## Resources - [2026 State of International Voice for the Contact Center](https://www.avoxi.com/resources/reports/2026-state-of-international-voice-for-the-contact-center/): Learn how AI, Outbound and Security are reshaping Global Voice Strategy. - [Frost & Sullivan Customer Value Leadership Recognition](https://www.avoxi.com/resources/reports/frost-sullivan-2026-customer-value-leadership-recognition/) - [Industry Report: The Voice AI Infrastructure Behind Superior CX](https://www.avoxi.com/resources/reports/industry-reportthe-voice-ai-infrastructure-behind-superior-cx/) - [Industry Report: Voice Matters in a Digital Age](https://www.avoxi.com/resources/reports/industry-report-voice-matters-in-a-digital-age/) - [Industry Report: Next-Generation Orchestration in Cloud Voice Services](https://www.avoxi.com/resources/reports/451-report-next-gen-cloud-voice-services/) - [Partner Insight Series Featuring NLPearl: Beyond the Bot](https://www.avoxi.com/resources/webinar/partner-insight-series-featuring-nlpearl-beyond-the-bot/) - [AVOXI and Metrigy Present: Persistent Challenges with International Voice](https://www.avoxi.com/resources/webinar/avoxi-and-metrigy-present-persistent-challenges-with-international-voice/): Persistent Challenges with International Voice - [AVOXI and Metrigy Present: AI Readiness and Outcomes in Voice Systems](https://www.avoxi.com/resources/webinar/avoxi-and-metrigy-present-ai-readiness-and-outcomes-in-voice-systems/) - [AVOXI and Metrigy Present: CCaaS & UCaaS Voice Deployment Models](https://www.avoxi.com/resources/webinar/avoxi-and-metrigy-present-ccaas-ucaas-voice-deployment-models/): CCaaS & UCaaS Voice Deployment Models - [Customer Insight Series Featuring JLL: Scaling Voice Operations Across Three Continents and Six Languages](https://www.avoxi.com/resources/webinar/customer-insight-series-featuring-jll-scaling-voice-operations-across-three-continents-and-six-languages/) - [Tour the Platform: AVOXI Cloud Voice Platform](https://www.avoxi.com/resources/product-tour/tour-the-platform-avoxi-cloud-voice-platform/) - [Customer Insight Series Featuring ENGIE Impact: Simplifying Global Voice](https://www.avoxi.com/resources/webinar/customer-insight-series-featuring-engie-impact-simplifying-global-voice/) - [Customer Insight Series Featuring Flutterwave: Empowering Global Payments](https://www.avoxi.com/resources/webinar/customer-insight-series-featuring-flutterwave-empowering-global-payments/) - [From On-Prem to the Cloud: Your Roadmap to Optimizing Voice Infrastructure](https://www.avoxi.com/resources/webinar/from-on-prem-to-the-cloud-your-roadmap-to-optimizing-voice-infrastructure/) - [2024 State of International Voice for the Contact Center](https://www.avoxi.com/resources/reports/2024-state-of-international-voice-for-the-contact-center/) - [Shift Your Voice](https://www.avoxi.com/resources/videos/avoxi-shift-your-voice/): Discover how AVOXI's international voice services can elevate your international cloud voice strategy. - [Mastering Compliance: 3 Strategies for a Seamless BYOC Program](https://www.avoxi.com/resources/webinar/mastering-compliance-3-strategies-for-a-seamless-byoc-program/): Resource Library    Webinars    Mastering Compliance: 3 Strategies for a Seamless BYOC Program - [International Voice Without Compromise](https://www.avoxi.com/resources/webinar/international-voice-without-compromise/): Resource Library    Webinars    International Voice Without Compromise - [AVOXI Premium Voice Platform](https://www.avoxi.com/resources/webinar/avoxi-premium-voice-platform/): Resource Library    Webinars    Product Tour: AVOXI Premium Voice Platform - [Feature Tour: Call Insights Dashboards](https://www.avoxi.com/resources/webinar/call-insights-demo/): Gain greater visibility into the quality of every completed call with near real-time monitoring to ensure your business calls are running smoothly. AVOXI is a global voice communications infrastructure provider for multinational enterprises, offering cloud phone numbers, SIP trunking, and international toll-free service across 160+ countries. AVOXI integrates with leading contact center and UC platforms — including Genesys, Amazon Connect, Microsoft Teams, and Zoom — as the underlying global voice layer. AVOXI is not a contact center platform itself; it is the voice infrastructure that connects into the CCaaS/UCaaS platforms enterprises already use.