Amazon Connect
Complement your Amazon Connect Voice Country Coverage
With the AVOXI and Amazon Connect partnership, you can:
- Extend Amazon Connect telephony coverage in 60+ countries
- Leverage pre-configured and tested shared trunking via SIP
- Purchase through AVOXI for provisioning in Amazon Connect

Join Leading Enterprises Using the AVOXI Platform for Contact Center Voice


















Consolidate Your Voice Portfolio
Simplify carrier management with a preferred Amazon provider. Supplement existing Amazon Connect coverage with hard-to-access geographies including Asia, South America, Middle East, Africa and more.
Streamline Telecom Costs
Eliminate unnecessary call forwarding charges with a direct SIP connection to Amazon Connect. Better understand your voice costs with fewer bills.
Inbound and Outbound Solutions
Access always-available local and toll-free numbers for customers to reach you. Guaranteed two-way caller ID in 100+ countries for you to reach them.
Higher Quality and Greater Stability
Benefit from AVOXI's unique direct, redundant cloud interconnect with AWS for premium calls, enhanced security and streamlined routing.

Learn More About AVOXI's SIP Solution for Amazon Connect
Current Coverage: AVOXI SIP Trunking for Amazon Connect
Explore AVOXI's Available Coverage
Visit the Amazon Connect Coverage page to see AVOXI's supplemental voice coverage in 60+ countries.
Note: Countries and numbers noted as 'GA - Via Partner' in the Status column on Amazon's coverage page are supported by AVOXI.
Learn more about AVOXI's capabilities
Geographic Experience
- Global reach including hard-to-find countries
- Instant inventory to speed time-to-market
- Multiple number types: Toll-free, local and more
Local Outbound Calling
- Two-way voice with guaranteed local caller ID
- 2x improvement in answer rates
- Easy for customers to call you back
Software Platform
- Analytics for call quality and geographic performance
- Portfolio-wide and individual number insights
- Connectivity testing to ensure phone number availability
Number Porting
- Global porting solution at no cost
- Automate and track in our portal
- Expert managed service for large ports
AVOXI Customer Support
We give you the experience you deserve,
so you can do the same for your customers. AVOXI uses software and data to support large global organizations to deliver a new type of proactive voice service.
