CloudPhone Pricing Comparison (2020)

cloudphone reviews

Newer companies sometimes ask us which cloud-based phone service for small business we would recommend for local companies in the US. We want everyone to find the right fit for them-- and since we excel at providing cloud-based phone numbers for medium-large businesses or international traffic, we know that might mean referring people to another provider. So, we don't mind taking the time to shine a light on reasonable alternatives.

One potential service for local businesses is Voxox CloudPhone. The company specializes in cloud phone services for startups and small businesses located in the US. In this article, we detail Voxox CloudPhone's pricing and review your options and alternatives.

Contents of this article include:

Voxox CloudPhone Overview

CloudPhone is a division of Voxox, a cloud communication provider that was founded in 2006 as Telcentris and then rebranded to Voxox in 2008. Headquartered in San Diego California, the company offer virtual business phone numbers that operate via a PC or Smartphone.

CloudPhone Product Offering

CloudPhone offers cloud-based toll free and local number services designed for entrepreneurs and small businesses. You can set up their service with no additional hardware or minimum contracts.

Reviewing CloudPhone Features

All of CloudPhone's service packages include standard functions and features such as:

  • Mobile App: Managing calls through the CloudPhone mobile app for iOS and Android.
  • Outbound Dialing: Make calls to Mexico, Canada, and the United States through the mobile app.  International rates will are also listed in the mobile app.
  • Business SMS: Business SMS is included in your paid subscription plans with the option to send/receive between 200 and up monthly text messages, based on your selected plan.
  • Inbound Fax: Faxes sent to any of your numbers are converted to a pdf to a pres-selected email.
  • Call Forwarding: Calls can be forwarded anywhere in the world, however international rates will be charged.

Additional features include:

  • Call Routing
  • Call Recording
  • Virtual Assistant
  • Menu Actions
  • Professional Greetings
  • Voicemail
  • Voice Transcript
  • Call Screening
  • Call Conferencing

Top Voxox Alternatives Based on Features

Top Alternatives for SMS Messaging

We’ve included price comparisons from 3 other US virtual number providers:

  • AVOXI: A brand new feature available for AVOXI customers! Currently available for US/Canada numbers, with international SMS coming soon. Learn more about business SMS.
  • Global Call Forwarding: Customers have the ability to send business messages to Global Call Forwarding, however, the responses are sent through either an email or physically calling the customer back.
  • Phone.com: Phone.com offers SMS as one of its standard features included in all of their plans.

Top Alternatives for Call Recording

Cloud Phone phone offers call recording at one of their premium features. We have compiled a list of competitive providers that offer call recording.

  • AVOXI: Hosted call recording is included in all of our phone plans at no extra cost.
  • CallRail: CallRail offers a more advanced call recording feature at an additional cost.
  • Phone.com: At an additional $4.49 a month you can add call recording as an add-on feature where the call long can be downloaded as .mp3 files.

CloudPhone Pricing

Cloud Phone's services come in three plans: Basic, Professional and Small Business. All three packages are based on a monthly per-user fee and unlimited talk minutes and texting. The packages differentiated by the number of phone numbers, extension, and virtual receptionist.

CloudPhone Pricing

Toll free and Local number plans with 2 Extensions and 1 Number start at $24.99 per month.  This includes unlimited talk and text with on virtual receptionist.   Other plans include:

Professional:

  • Monthly Subscription: $34.99
  • 6 Extensions
  • 3 Numbers
  • 2 Virtual Receptionists
  • Unlimited Talk and Text

Small Business:

  • Monthly Subscription: $64.99
  • Unlimited Extensions
  • 10 Numbers
  • Unlimited Receptionists
  • Unlimited Talk and Text
cloudphone pricing

Top CloudPhone Alternatives

Alternative Providers

We’ve included price comparisons from 3 other US virtual number providers:

  • AVOXI was established in 2001 with headquarters in Atlanta, GA. We offer the #1 global VoIP services providing numbers for over 160 countries.
  • Kall8 was established as an all-in-one business phone service in 1996. In addition to cloud PBX services and virtual phone numbers in the USA, the company offers forwarding numbers from over 60 countries worldwide. Kall8 maintains headquarters in Seattle, Washington.
  • Phone.com was established in 2007 and is headquartered in  Newark, New Jersey. The company offers virtual numbers to entrepreneurs, home offices and small businesses.  While their focus is on their US service, the company also provides virtual numbers around the world.

For a more detailed review of additional services, check out our post comparing the best US virtual phone number providers.

AVOXI

AVOXI's USA virtual number plans are based on a monthly subscription with per-minute call rates.

Toll free number plans start at $4.49 per month; this standard plan includes

  • Per-Minute Call Rates: $0.009 - $0.04
  • Setup Fees: $0
  • 20+ features

Local number plans start at $4.49 per month; this standard plan includes

  • Per-Minute Call Rates: $0.009-0.04
  • Setup Fees: $0
  • 20+ features
voxox cloudphone pricing comparison

Kall8

Kall8 virtual number plans are based on a monthly subscription with per-minute call rates.

Toll free number plans start at $2 - $5 per month; this standard plan includes

  • Per-Minute Call Rates: $0.069
  • Setup Fees:  $5
  • Standard Features

Local number plans start at $5 per month; this standard plan includes

  • Per-Minute Call Rates: $0.059
  • Setup Fees:  $5
  • Standard Features
kall8 pricing

Phone.com

Phone.com virtual number plans are based on a monthly sub subscription fee with extra costs for additional minutes or add-on features.

Toll free number and plans start at $12.99 per month; this plan includes

  • 1 Number
  • 300 minutes
  • 500 SMS messages
  • Setup Fees:  None
  • Standard Features

Local number and plans start at $12.99 per month; this plan includes

  • 1 Number
  • 300 minutes
  • 500 SMS messages
  • Setup Fees:  None
  • Standard Features
voxox cloudphone review

Setting Up Cloud Phone Services

Important things to consider when choosing the right virtual number provider:

  • Inclusions in monthly and additional costs .eg. add on minutes, additional extensions, inbound rates, forwarding rate, add-on features.
  • Call quality
  • Customer support and restrictions

Interested in Seeing How Our Pricing Compares to Voxox CloudPhone?

If you're interested in AVOXI's services, let us know! Set up a new virtual business number and gain instant access to:

  • 30 days risk-free trial
  • 15 days of free call recording, with extended plans available.
  • Unlimited global call conferencing with up to 500 participants.
  • Zero setup fees, minimum contracts, or cancellation charges.
  • Multiple layers of failover routing backed by a global infrastructure.
  • 24/7 technical support via office locations around the world.
Katharine Kellar

Katharine Kellar

 ( Director of Marketing Communications )

Katharine is the Director of Marketing Communications at AVOXI, bringing over 17 years of experience in nurturing B2B, e-commerce, SaaS, and global brands. Fueled by her relentless drive for growth and an unwavering optimism, she finds joy in every day's silver linings. Outside of her professional achievements, Katharine is a coffee aficionado, savoring the aroma and taste of a freshly brewed cup as she crafts compelling narratives that resonate across diverse markets.