The Five Best Canada SIP Trunk Providers
Are you looking for a local presence in Canada? A reliable SIP trunk provider with extensive number inventory and Canadian market expertise can help you get there.
Why? When it comes to expanding markets, every country has its own regulations and telecommunications which can be tricky without the right voice tool in your contact center stack.
We’re AVOXI, and we want to simplify your SIP trunk search. We’ve compiled a list of the best SIP trunk providers in Canada to lower your cloud voice costs.
Why Use SIP Trunks?
SIP trunking has several advantages for multinational companies looking to expand into Canada. From cost savings to fraud prevention, SIP trunking has its purpose in global communications.
But, the biggest use cases for SIP trunks are…
- Simple on-premise PBX cloud migration for outbound calling
- Cloud telephony integration to make and receive calls between hosted platforms
To do this, you’ll need to add or port a Canadian number. See the number types below.
Canada Phone Numbers
Global businesses need country-based numbers to reach their customers. Below are phone numbers a Canada SIP trunking provider should be able to offer.
- Local DID Numbers. Canada outbound phone numbers with local area codes such as 226, 778, 403, 604, and more.
- PSTN Numbers. Canada outbound phone numbers with local Caller ID to provide a local presence to customers, even when you’re not physically there.
- ITFS Numbers. Canadian international toll-free numbers with area codes including 800, 833, 844, 855, 866, 877, and 888.
Who Has the Best Canada SIP Service for Global Business?
SIP trunking into the Canadian market will require reliable VoIP service and local telecom expertise to reach your customers. With all the various providers out there, it can be difficult to decide on the best one for your business.
We’ve created a Canada SIP trunk comparison chart below, so you can make the best decision for your global business.
Canada SIP Trunk Pricing Comparison
| Providers | Company Size | SIP Trunk Services | Pricing |
|---|---|---|---|
| AVOXI | Mid-Market & Enterprise | Voice |
|
| Twilio | Enterprise | Voice, SMS |
|
| 3CX | Startup & SMB | Voice, SMS, and SIP Deskphone |
|
| Bandwidth | Mid-Market & Enterprise | Voice |
|
| Nextiva | SMB | Voice |
|
AVOXI
The AVOXI Platform is a leading Canada SIP trunk solution where you can establish quick connectivity and gain more reach for your legacy PBX, CCaaS, UCaaS, and other business tools.
With cost-effective coverage in 150+ countries worldwide, we help mid-market and enterprise customers take control of their SIP integrations and intuitive calling features.
Here’s what you can expect in the AVOXI Platform:
- $19.99 per trunk + usage
- 100 channels per trunk
- Voice trunking
- Easily configurable connections
- 24/7/365 global expert support
In the AVOXI Platform, we provide multinational businesses with a one-leg and two-leg call rate system for SIP trunking in Canada.
Each SIP trunk costs $19.99 USD + usage and includes 100 channels. The average per-minute Canada call rate is…
- $0.0114 (outbound/termination)
You can see the AVOXI Platform’s SIP service for yourself in this brief 5-minute video.
The AVOXI Platform comes with several features and add-ons for Canada SIP trunking, including:
- Unlimited Concurrent Calls
- 1-Year Data Storage
- 30-Day Voice Recording Storage
- User Setup and Controls
- Instant Number Activation
- Interactive Voice Response (IVR)
- Calls From Any Number
- Free Number Porting in 100+ Countries
- Number Testing
- Flow Builder
- Custom Music and Messaging
- Business Hours
- Bring Your Own Carrier (BYOC)
- Voicemail
- Voicemail Transcription via Email
- Advanced Call Routing
- Order Status & Document Management
- External Forwarding for Calls
- Call Recording
- Ring Groups
- Flexible Call Distribution Rules
- Call Detail Records
- Account Activity Tracking
- Data Export
- Inbound Call Metrics
- Outbound Call Metrics
- Number Trend Reporting
- IVR Reporting
- 6-Month Analytics Storage
- CCaaS Integrations
- Microsoft Teams Direct Routing
- API Toolkit
- SSO - G-Suite, Okta
- Multi-Factor Authorization
- TLS/SRTP encryption
- Compliance-Ready
- Top-Tier Physical Data Presence
- Inbound & Outbound Call Blocking
- 24x7 Customer Support: voice, chat, email, and SMS
- Dual Language Support: English & Spanish
- Global Fraud Monitoring
- Call Insights (Call Quality Monitoring & Alerts)
Twilio
Twilio is another provider of Canadian SIP trunks within its communications platform. With respectable coverage around the country, there are some province and city area codes that they cannot reach. Here’s what you can expect from Twilio…
- No 416 (Toronto), 905 (Ontario), and 403 (Calgary) coverage
- Voice + SMS SIP trunking
- Make calls between $0.0095 - $0.1485 per minute
- Receive calls at $0.0045 (Local) and $0.0130 (Toll-Free) per minute + monthly prefix costs
Twilio’s SIP trunk solution for Canada call pricing is as follows.
Twilio’s voice features include…
- Interactive Voice Response (IVR)
- Speech Recognition
- Recording Transcriptions
- Text-to-Speech
- Call Recording Encryption
- Dual-Channel Recording
- Answering Machine Detection (AMD)
- Warm Transfers
- JavaScript SDK
- Dialogflow
- Outbound Conference API
- TaskRouter
- Embedded Calling (WebRTC)
- Alerts & Notifications
- Call Tracking
- Global Conferencing
- Masked Calling
Standard fees at Twilio include…
- Programmable Video
- A2P 10DLC (Registration & Per-Message Carrier Fees)
3CX
3CX requires customers to work with a preferred 3CX provider partner to be compatible with all of their installation modes. This may make it difficult for customers to bring their own providers and configure their Canada SIP trunks. Here’s what you can expect from this provider…
- Exclusive vendors for hosted and on-premise PBX
- Voice + SMS + SIP-enabled desk phones
- $75 for Tech Support
- 4 pricing plans based on users (Startup Free, Startup Pro, Dedicated Pro, and Dedicated Enterprise)
3CX’s SIP trunking solution pricing increases as you add more users. Click here for their Pro and Enterprise full-price list.
3CX features are based on their tiered pricing model. Click here for their full feature list.
- Extensions
- Apps: Windows and Web Client, iOS, Android
- Phone Directory
- Auto Attendant/Digital Receptionist
- Headset Integration
- Call Parking/Pickup
- Call Logging
- Deskphones Supported
- Ring Groups
- Choose SIP Trunk
- Busy Lamp Field (BLF)
- Multi-Level IVR
- Intercom/Paging/PA Announcements
- Integrated Fax Server
- VMware/Hyper-V/KVM
- Voicemail Transcription
- Custom FQDN
- Custom SMTP Server
- MS 365 Integration
- Hotel PBX
- ‘3CX Meet’ Link
- Polls
- PDF Sharing
- Screen Sharing
- Remote Assistance
- Whiteboard
- YouTube Integration
- Max Number of Participants
- Live Chat
- ‘3CX Talk’ Link
- WhatsApp Integration
- Facebook Integration
- SMS & MMS
- Chat Reports
- Call Queues
- Call Recording
- SLA Alerting
- Switchboard
- Wallboard
- Callback
- Barge In/Listen In/Whisper
- Call Reports
- CRM Integration
- Call Flow Designer
- Hot Desking
- Scheduled Restore
- Connect Remote Offices (Bridges)
- Skills-Based Routing
- Inbuilt Failover
- Start/Stop Call Recording Rights
- Custom IP Phone Logo
- Standby License
- Support Ticket ($75 for Pro & Enterprise)
Bandwidth
Bandwidth’s Canada SIP trunk solution is on par with some of the mentioned brands above. Here’s what you can expect from this provider…
- Local and Toll-Free area codes
- Pricing upon request
- Voice trunking
Except for their Communications API, Bandwidth requires prospective customers to fill out a form to request a quote for SIP trunking.
See Bandwidth’s inbound and outbound calling features…
- Bring Your Own Carrier (BYOC)
- Two-Factor Authentication (2FA)
- Outbound Voice Notifications
- Emergency Services
Nextiva
Nextiva’s Canada SIP trunk solution may be a bit more technical to configure. In their installation comparison, they recommend network or IT-experienced personnel for SIP trunking. Here’s what you can expect from this provider…
- Metered or unmetered plans
- Between $14.95 - $24.95 per line
- Not a lot of features
- Voice trunking
You can expect to pay between $15 - $25 per month for each line depending on the calling plan with Nextiva.
See Nextiva’s SIP trunk call features…
- DIDs
- Nationwide Calling
- International Long Distance
- Call Logs
- PSTN
- On-Prem Hardware
Choose the Best Canada SIP Provider for Your Global Business
The SIP trunk process doesn’t have to be difficult when you have the best SIP provider in Canada walking you through it. This is where global experts are essential– their knowledge and experience in the Canadian market can help set you up for success.
AVOXI can help you there.
In the AVOXI Platform, take control of your voice communications and get the numbers you need to power your global operations– all from your existing phone solution. See how you can connect your phone systems and business tools with integrated SIP trunking.
See How Much SIP Trunking Can Cut Your Costs
