Get it Right with Reliable SIP Trunking (Free Checklist)
Selecting the right SIP trunk provider for your voice platform requires careful consideration of your business requirements. Session Initiation Protocol (SIP) technology offers improved voice connectivity, flexibility, and security for your communications all through an internet connection.
But not all solutions are created equal.
To ensure that your SIP provider meets your needs, it’s important to evaluate their features, scalability, reliability, pricing, and support options. We want you to have the proper tools going into the SIP trunk conversation, so you can be sure you have the right provider for your business needs before signing the contract.
Download our comprehensive SIP trunking checklist to learn how →
Considerations Before SIP Trunk Implementation
To begin the process of implementing SIP trunks, you first need to prepare your SIP requirements. That involves buying considerations that can be separated into the following buckets:
- Audit your current phone system
- Evaluate the SIP provider’s features and capabilities
- Review provider pricing and support model
- Understand how the networks connect
1. Audit your current phone system
SIP trunking is an essential component of your multinational business’s telecommunications, but considering your business needs against your current phone system is absolutely critical before investing in a SIP trunk solution.
This is because SIP trunking has a wide range of features, and providers typically have different setup specifications that must be tailored to your business needs.
Think about what those needs are (what you’re missing from your current PBX) before you begin evaluating your SIP trunk provider. Some considerations include but are not limited to:
- Budget/Billing
- Scalability
- Coverage
- Quality of Service
- Reliability
- PBX Compatibility
2. Evaluate the SIP provider’s features and capabilities
Careful consideration of your business needs can help you find the right SIP provider with the connectivity experience and security features for your voice communications infrastructure.
To find the right fit, take your time evaluating SIP trunk providers and get the details you need to know before signing the contract.
When assessing or evaluating a provider for SIP implementation, it’s important to consider:
- Global Reach
- Configuration Simplicity
- Features & Services
- Network Reliability
3. Review provider pricing and support model
Knowing what you’re paying for (and what you’re not) can help ensure your SIP trunking support needs are being met without undoing your entire budget.
Think over the following considerations to determine which SIP trunk provider you would do business with:
- Pricing & Billing
- Customer Service & Technical Support
- SIP Expertise
4. Understand how networks connect
Securing your contact center’s voice network to a SIP provider’s network doesn’t have to be complicated when your provider has the global expertise and technical support to guide you.
Understanding the inner connectivity of your infrastructure with theirs can help you determine who is better equipped to solve your specific needs. Below are a few tools you might use to connect with your SIP provider.
- SIP Protocols
- Session Border Control (SBC)
- SIP Codecs
- Failover Routing
Make Sure Your Provider Checks All the Boxes for Your SIP Trunk Requirement Needs
Bottom line— do your research and ask the right questions to your SIP provider before committing to them. If they don’t check all the boxes, you may not get the best SIP trunk implementation outcome for your business needs.
Download your checklist today and begin asking prospective SIP providers the right questions for setting up a SIP trunk solution.
Interested in SIP trunk configuration at AVOXI? Contact us to learn how AVOXI’s Platform can provide you with reliable and secure contact center network solutions today.
