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How to Get a Global Phone Number
How to Get a Global Phone Number As your brand grows outside of your country, you will need to find...
Domestic Toll-Free Numbers vs International Toll-Free Numbers
Domestic Toll-Free Numbers vs International Toll-Free Numbers So, you need a way for your customers to call you- but you...
SIP Trunking Benefits & Advantages
SIP Trunking Benefits & Advantages SIP trunking is changing the game for IT leaders- that's why it's no surprise to...
When to Use Webhooks vs APIs for App Data Sync
When to Use Webhooks vs APIs for App Data Sync In the fast data-driven world we live in, it's critical...
5 Tips to Maximize Your Retail Customer Service Amid Peak Shopping Seasons
5 Tips to Maximize Your Retail Customer Service Amid Peak Shopping Seasons It's that time again when the advertising for...
The Differences Between UCaaS vs CCaaS vs CPaaS
The Differences Between UCaaS vs CCaaS vs CPaaS Flexible voice, contact center and messaging services are transforming how companies stay...
Is Cloud Communications a Cost-Saving Investment?
Is Cloud Communications a Cost-Saving Investment? As a global recession looms on the economic horizon, business leaders are proactively assessing...
Troubleshooting VoIP’s Most Common SIP Problems
Troubleshooting VoIP's Most Common SIP Problems Failover routing for business continuity, reduced telephony costs, boosted agent productivity, and smoother communications...
Launch a Citizen Development Program in Four Easy Steps
Launch a Citizen Development Program in Four Easy Steps Citizen developers are business users who have little to no coding...
6 Moves to Overcome Telecom Management Pressures 
6 Moves to Overcome Telecom Management Pressures It's easy to say that being a modern-day telecommunications leader looks vastly different...
Is a Cloud PBX or On-Premise More Secure?
Is a Cloud PBX or On-Premise More Secure? The growing number of cyberattacks targeting businesses across the globe is landing...
How to Survive the ‘Great Resignation’ IT Crisis
How to Survive the 'Great Resignation' IT Crisis IT leaders are in a bind. The Great Resignation is making it...
Call Quality Assurance Guide (2023) Best Practices, Tips, and Scorecard
Call Quality Assurance Guide (2023) Best Practices, Tips, and Scorecard Buy Online Get a Free Demo In this article, we...
How to Choose Between Flex Partner & VoIP Calling Plans
Flex Program vs. VoIP Calling Plan Whatever your call strategy entails, AVOXI's tailored solutions can work for your communications. We'd...
Are ‘Free SIP Trunks’ Really Free?
Are 'Free SIP Trunks' Really Free? You probably see "free SIP trunking" a lot on your VoIP communications searches. And...
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI's Flex...
How to Protect Your VoIP Communications & Customers from Phone Fraud
How to Protect Your VoIP Communications & Customers from Phone Fraud There's a significant need for better phone fraud prevention...
UIFN vs ITFS: Which Is Right for Your Business?
UIFN vs. ITFS: Which Toll-Free Number is Right for Your Business? As you expand your business's global presence, you may...
SMS Strategy Delivers A Complete Global Brand Experience
SMS Strategy Delivers A Complete Global Brand Experience Texting is another way that customers want to communicate with your brand....
In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center
In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center Business growth requires additional assets to keep pace...
Skills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders
Skills-Based Routing: A Quick Revenue Win for Travel & Hospitality Business Leaders Keeping customers happy requires excellent customer service throughout...