SIP Trunk Pricing Guide: Rate Comparisons & Cost Reduction Tips
There are several reasons why as a tech leader you’d use SIP trunking across your global contact centers. But, the biggest advantage of all is cost control over your international call rates.
When you span into new markets, you’re likely using several carriers to connect your phone services. SIP trunking lowers monthly costs through centralized billing, no hardware maintenance, no PRI lines, and eliminates long-distance call charges.
SIP trunking is a simple and fast way to lower your telecommunication Total Cost of Ownership (TCO). Below are the fundamentals of SIP trunk pricing to get you started.
How Much Do SIP Trunks Cost?
The pricing for SIP trunks comes in many different forms depending on the provider– several factors make up the total cost. However, it’s unlikely that you’ll be charged for every item since SIP trunk providers have their own service and cost models.
Below are some general ways to price SIP trunking:
Per Trunk
Expect to pay between $20 and $65 USD per trunk for SIP plans. While a large variance in price, each SIP trunk contains about 100 channels (or lines).
Think about the number of concurrent calls your customer service teams make on a phone number. This will help to determine how many SIP trunks are required for your global contact center voice infrastructure.
Per Channel
SIP channel pricing can range from $15 to $40 USD, though many providers have SIP trunks with channels already included. Depending on your needs, you may have to purchase additional lines as needed.
Metered vs. Unmetered Plans
SIP trunk plans are usually billed in a metered or unmetered model.
- Metered identifies as pay-as-you-go or usage-based billing.
- Unmetered refers to “unlimited minutes,” which is telephony talk for 3,000-3,600 minutes for a flat rate as part of a Fair Use Policy.
Whichever one you choose, SIP trunk plans should be scalable and flexible to your business needs.
Virtual Phone Numbers
You’ll need a virtual phone number to use SIP trunking. Below are the ones most often used for global business:
- DID/DDI (local) phone numbers bring your PBX to the cloud. This number type routes callers to a specific phone at a business without requiring an extension, navigating a menu, or waiting in a queue.
- ITFS (freephone/international toll-free) business numbers help customers reach companies without a call fee.
- PSTN replacement numbers allow businesses to make outbound calls to a particular country while displaying a local caller ID (CLI) to the receiver.
- Full PSTN replacement allows companies to call within the country they’re based in.
You’ll see plans with the service to purchase or port your number outright, or the less popular option of renting your number on a per-month basis. Some call plans include a virtual phone number. Be prepared to spend anywhere between $7 and $60 USD based on the country and your SIP trunk provider.
Setup Costs
Many VoIP vendors charge a setup fee for SIP services. The costs typically range from $50 to $300 USD and include consultation, implementation and onboarding, and Quality of Service (QoS) testing.
Other Fees
Of course, you may see general taxes and service charges come through on your invoice. Other fees you might encounter from SIP trunk providers include:
- Bursting fee to temporarily allow more channels in your trunk during high call volume.
- Call forwarding fee to forward calls to an alternative number, device, extension, or voicemail.
- Load balancing fee to distribute call traffic across servers.
- DNIS/ANI fee for providing the call recipient more context over the original-dialed number (DNIS) and recognizing the number of the customer calling (ANI).
Selecting a SIP provider requires careful consideration of your voice infrastructure. Get it right with our free comprehensive SIP trunk checklist →
SIP Trunk Pricing Comparison
Negotiating excellent global SIP trunk pricing is easier when you have competitive benchmarks to compare. Below are average international call termination (make calls) SIP rates in regions all over the world.
Asia
International per-minute calling rates in Asia change continuously and may vary with each provider. Check out the table below for a general SIP trunk pricing comparison overview within a few of these in-demand countries.
*USD prices were pulled on May 16, 2023.
Make Calls
| AVOXI | Twilio | Nextiva | Vonage | |
|---|---|---|---|---|
| Cambodia | $0.0991 | $0.0960 | $0.17 | $0.0908 |
| China | $0.0250 | $0.0433 | $0.06 | Unavailable |
| Hong Kong | $0.0273 | $0.0260 | $0.06 | $0.1196 |
| India | $0.0261 | $0.0433 | $0.09 | $0.0339 |
| Indonesia | $0.0501 | $0.0853 | $0.11 | $0.0739 |
| Japan | $0.0201 | $0.0570 | $0.05 | $0.0525 |
| Laos | $0.1721 | $0.0970 | $0.12 | $0.1292 |
| Malaysia | $0.0198 | $0.0460 | $0.12 | $0.0472 |
| Myanmar | $0.2618 | $0.3610 | $0.57 | $0.3258 |
| Pakistan | $0.0973 | $0.1510 | $0.14 | Unavailable |
| Phillippines | $0.0991 | $0.1660 | $0.18 | $0.1990 |
| South Korea | $0.0142 | $0.0270 | $0.02 | $0.0297 |
| Thailand | $0.0485 | $0.0960 | $0.07 | $0.0869 |
| Turkey | $0.0573 | $0.0560 | $0.1 | $0.0543 |
Oceania & Pacific
International per-minute calling rates in Oceania and the Pacific change continuously and may vary with each provider. Check out the table below for a general SIP trunk pricing comparison overview within a few of these in-demand countries.
*USD prices were pulled on May 16, 2023.
Make Calls
| AVOXI | Twilio | Nextiva | Vonage | |
|---|---|---|---|---|
| Australia | $0.0113 | $0.0200 | $0.03 | $0.0217 |
| Fiji | $0.6246 | $0.4020 | Unavailable | Unavailable |
| French Polynesia | $0.5211 | $0.3710 | Unavailable | Unavailable |
| Guam | $0.0313 | $0.0360 | $0.04 | Unavailable |
| Kiribati | $2.4822 | $2.4960 | Unavailable | Unavailable |
| Marshall Islands | $0.5547 | Unavailable | $0.72 | Unavailable |
| Micronesia | $1.2125 | Unavailable | Unavailable | Unavailable |
| New Caledonia | $0.5439 | $0.4380 | Unavailable | Unavailable |
| New Zealand | $0.0289 | $0.0225 | $0.05 | $0.0295 |
| Papua New Guinea | $1.4375 | Unavailable | Unavailable | Unavailable |
| Samoa | $2.0610 | $1.7660 | Unavailable | Unavailable |
| Solomon Islands | $2.2958 | $1.2460 | Unavailable | Unavailable |
| Vanuatu | $1.8268 | $1.6960 | Unavailable | Unavailable |
South America
International per-minute calling rates in South America change continuously and may vary with each provider. Check out the table below for a general SIP trunk pricing comparison overview within a few of these in-demand countries.
*USD prices were pulled on May 16, 2023.
Make Calls
| AVOXI | Twilio | Nextiva | Vonage | |
|---|---|---|---|---|
| Argentina | $0.0092 | $0.0372 | $0.08 | $0.0238 |
| Bolivia | $0.0110 | $0.1436 | $0.38 | Unavailable |
| Brazil | $0.0093 | $0.0360 | $0.03 | $0.0586 |
| Colombia | $0.0270 | $0.0660 | $0.24 | $0.0478 |
| Chile | $0.0295 | $0.0360 | $0.05 | $0.0333 |
| Ecuador | $0.02 | $0.1610 | $0.21 | $0.3138 |
| Falkland Islands | $3.6345 | $3.2960 | Unavailable | Unavailable |
| French Guiana | $0.0275 | $0.0300 | $0.16 | Unavailable |
| Guyana | $0.4454 | $0.2710 | $0.36 | Unavailable |
| Peru | $0.0094 | $0.0120 | $0.08 | $0.0171 |
| Paraguay | $0.0488 | $0.0510 | $0.15 | Unavailable |
| Suriname | $0.4415 | $0.1710 | Unavailable | Unavailable |
| Uruguay | $0.0829 | $0.0760 | $0.41 | Unavailable |
| Venezuela | $0.0110 | $0.0560 | $0.1 | $0.0381 |
North America
International per-minute calling rates in North America change continuously and may vary with each provider. Check out the table below for a general SIP trunk pricing comparison overview within a few of these in-demand countries.
*USD prices were pulled on May 16, 2023.
Make Calls
| AVOXI | Twilio | Nextiva | Vonage | |
|---|---|---|---|---|
| Canada | $0.0034 | $0.0095 | Unavailable | $0.0109 |
| Bahamas | $0.3735 | $0.2260 | $0.35 | Unavailable |
| Belize | $0.0991 | $0.2960 | $0.54 | Unavailable |
| Costa Rica | $0.0379 | $0.0260 | $0.04 | $0.2932 |
| Dominican Republic | $0.0548 | $0.1060 | $0.08 | $0.1022 |
| El Salvador | $0.2075 | $0.2710 | $0.28 | $0.2586 |
| Greenland | $0.6835 | $0.4710 | Unavailable | Unavailable |
| Honduras | $0.0991 | $0.1760 | $0.27 | Unavailable |
| Jamaica | $0.0295 | $0.4060 | $0.5 | $0.4526 |
| Mexico | $0.0056 | $0.0099 | $0.16 | $0.0278 |
| Puerto Rico | $0.0110 | $0.0160 | Unavailable | $0.0152 |
| United States of America (USA) | $0.0050 | $0.0053 | Unavailable | $0.0138 |
| Trinidad & Tobago | $0.0911 | $0.2870 | Unavailable | Unavailable |
Middle East
International per-minute calling rates in the Middle East change continuously and may vary with each provider. Check out the table below for a general SIP trunk pricing comparison overview within a few of these in-demand countries.
*USD prices were pulled on May 16, 2023.
Make Calls
| AVOXI | Twilio | Nextiva | Vonage | |
|---|---|---|---|---|
| Cyprus | $0.0528 | $0.0660 | $0.13 | $0.0739 |
| Israel | $0.0174 | $0.0160 | $0.02 | $0.0416 |
| Jordan | $0.0991 | $0.2270 | $0.25 | Unavailable |
| Kuwait | $0.0953 | $0.0760 | $0.18 | Unavailable |
| Lebanon | $0.2035 | $0.1360 | $0.23 | Unavailable |
| Qatar | $0.0991 | $0.2260 | $0.32 | Unavailable |
| Saudi Arabia | $0.0991 | $0.1360 | $0.14 | Unavailable |
| Syria | $0.6037 | $0.2560 | Unavailable | Unavailable |
| United Arab Emirates (UAE) | $0.0991 | $0.2410 | $0.41 | Unavailable |
| Yemen | $0.3091 | $0.2110 | $0.27 | Unavailable |
Africa
International per-minute calling rates in Africa change continuously and may vary with each provider. Check out the table below for a general SIP trunk pricing comparison overview within a few of these in-demand countries.
*USD prices were pulled on May 16, 2023.
Make Calls
| AVOXI | Twilio | Nextiva | Vonage | |
|---|---|---|---|---|
| Angola | $0.1171 | $0.0960 | $0.22 | Unavailable |
| Botswana | $0.4204 | $0.2270 | $0.18 | Unavailable |
| Chad | $1.1250 | $0.6800 | Unavailable | Unavailable |
| Côte d’Ivoire | $0.7135 | $0.5560 | Unavailable | Unavailable |
| Egypt | $0.0991 | $0.1600 | $0.2 | Unavailable |
| Mali | $0.4620 | $0.5850 | Unavailable | Unavailable |
| Morocco | $0.0332 | $0.3425 | $0.4 | Unavailable |
| Nigeria | $0.1501 | $0.1490 | $0.18 | $0.2586 |
| South Africa | $0.0991 | $0.4685 | $0.35 | $0.2135 |
| South Sudan | $0.7336 | $0.5060 | Unavailable | Unavailable |
| Sudan | $0.2839 | $0.2560 | $0.29 | Unavailable |
| Zimbabwe | $0.4126 | $0.2190 | $0.23 | $0.2445 |
Europe
International per-minute calling rates in Europe change continuously and may vary with each provider. Check out the table below for a general SIP trunk pricing comparison overview within a few of these in-demand countries.
*USD prices were pulled on May 16, 2023.
Make Calls
| AVOXI | Twilio | Nextiva | Vonage | |
|---|---|---|---|---|
| Austria | $0.0991 | $0.1510 | $0.44 | $0.1521 |
| Bosnia & Herzegovina | $0.4057 | $0.2280 | $0.32 | $0.1967 |
| Croatia | $0.0991 | $0.2110 | $0.29 | $0.2172 |
| France | $0.0162 | $0.0107 | $0.02 | $0.0298 |
| Germany | $0.0112 | $0.0110 | $0.02 | $0.0139 |
| Italy | $0.0054 | $0.0128 | $0.03 | $0.0109 |
| Ireland | $0.0113 | $0.0128 | $0.02 | $0.0130 |
| Malta | $0.0991 | $0.2060 | $0.19 | $0.2436 |
| Netherlands | $0.0991 | $0.3635 | $0.43 | $0.3150 |
| Spain | $0.0991 | $0.0138 | $0.02 | $0.1227 |
| Ukraine | $0.3036 | $0.2360 | $0.41 | $0.4526 |
| United Kingdom (UK) | $0.0200 | $0.0080 | Unavailable | $0.0130 |
Enterprise SIP Strategies to Lower Monthly Costs
No, you don’t need to rip and replace the voice environment you currently have. SIP trunking helps enhance it through cloud-based technology.
These are the primary strategies you can use to reduce costs for your global enterprise…
- Audit Monthly Invoice. You can ensure cost-efficient billing by routinely auditing your telephony invoice. Check to see that the discounts and credits you’re owed have been applied, and service/usage charges have been assigned to the appropriate billing groups across your contact center regions.
- Optimize SIP Trunk Plans. Frequent telephony plans and usage surveys can help deter rogue spending across your contact center. Make sure the plans and call features you pay for match up with your actual usage. If they don’t, your provider should help you scale so you’re only paying for what you use.
- Consolidate Carriers. Negotiation of business terms and rates is especially important for enterprises with multiple carrier partnerships to manage. Re-optimizing your carrier agreements and consolidating them into one invoice is a great way to control costs and reduce billing frustration.
SIP Trunk FAQs
You have questions, we have answers. Below are some frequently asked questions by our customers.
The most common way to be billed for SIP trunk service is through a subscription or usage-based plan.
When it comes to subscription plans, you’ll determine which tier aligns with your needs based on the features and flat-rate pricing.
In usage-based pricing, you’ll be charged a per-minute rate for SIP calls.
Nope! One trunk can make calls anywhere– they’re not tied to a specific location. But depending on your concurrent calls, you may require more than one SIP trunk.
Yes! SIP trunks and TLS/SRTP are easy to configure and manage on your own. But, many providers also offer support services to help you get your account set up and customized to your business needs.
You should expect about 100 channels (lines) per SIP trunk. However, providers may vary.
Yes! You should be able to add the call features you want to your SIP trunk solution.
Call Recording and Call Insights, our call quality monitoring tool on the AVOXI Platform, are two features often bought together with SIP trunk configuration.
You can get SIP trunks from a global SIP trunk provider. Make sure the provider you choose has the reach and expertise to back up and support your multinational needs. Check out our global SIP trunk solution on the AVOXI Platform.
To view the providers we discussed in this article, you can find their international SIP rates below:
-
View AVOXI's average outbound SIP rates here. For our lowest SIP trunk rates, contact us at [email protected].
Save on SIP Trunk Costs with Reliable Voice Software
Don’t let your international telephony call rates and hardware costs spin out of control. SIP trunking helps save money, save time, and save resources across your multinational contact centers.
Backed by cloud software, easily configure and customize your solution right on the AVOXI Platform. It’s simple, smart, and easily integrates into your existing PSTN, so you can reduce your TCO and save on your telephony expenses.
Get started on a reliable SIP trunking platform with extensive coverage and affordable rates. Contact our SIP experts today.
See How Much SIP Trunking Can Cut Your Costs
