Cloud Communications

Cloud Communications

Global Voice
that Works for You.

Improve customer service and sales outcomes worldwide with premium international voice – designed to work within your existing contact center environment.

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International Voice

Truly global coverage with the numbers your organization needs, all in one place. 

Expansive Coverage

Whether you are entering a new market or looking to improve performance in an existing one, AVOXI can deliver voice solutions in 170+ countries, covering thousands of cities and geographies (including hard-to-find ones).

Get the Right Phone Number

Choose from seven different number types with a deep inventory of toll-free, local, national numbers and more so you can get up and running quickly. Want to keep your existing number? AVOXI ports in 100 countries.

Improve Answer Rates

Leverage AVOXI's market-leading TrueLocal offering, which guarantees local caller ID on outbound calls and lets customers call you back using that same number. Available in 90 countries.

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Cloud Connectivity

The most reliable network that integrates with your stack and supports enterprise IT security needs.

Get Carrier-Grade Network Quality

Global backbone build on Google Cloud and designed to always deliver high-quality traffic, regardless of where a call begins or ends. Direct connections with 80+ local carriers around the world. 

Integrate with Your Environment

Plug AVOXI in as an international voice carrier so you can broaden your existing contact center and communications solutions. AVOXI seamlessly connects with 40+ leading apps via SIP.

Secure Your Voice

Holistic approach to maintaining the security posture of your voice environment through advanced call encryption, identity access management, and platform user permission capabilities.

Number Analytics

Proactively understand and manage your voice channel for quality, availability, and performance.

Explore Call Quality

Gain visibility into your call quality through easy-to-use reports that track key metrics like MOS, jitter, and packet loss. Directly open a support case from the AVOXI Platform to reduce troubleshooting time. 

Proactively Test Numbers

Save time while you proactively ensure numbers are available with in-country testing for local and toll-free numbers.

Ensure Optimal Operations

Make data-driven decisions and optimize operations by monitoring voice channel traffic patterns, number usage volumes, call duration, connectivity rates, and more.

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Additional Resources to Help You Get the Needle Moving

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Voice APIs

Advantages
of Voice APIs

How to choose between AVOXI's flex progam vs jetpack calling plans
Voice Offerings

Flex vs
Calling Plans

sip trunking benefits and best practices
Virtual Phone Line

Benefits of
SIP Trunking

SMS Strategy Delivers Global Brand Experience
SMS Forwarding

Develop Brand
SMS Strategy