Phone Number Porting (Transfer Business Telephone Numbers)
VoIP Phone Number Porting for Global Business
Retaining long-term numbers is critical to your business. But if you’ve tried porting phone numbers in the past with other VoIP or traditional telecom carriers, you know how frustrating and overly complex that process can be. From strict and difficult-to-interpret in-country regulations to varying rates, lack of visibility, and insufficient network support with alternative carriers, number porting can be a major challenge for global contact centers.
Luckily, AVOXI’s expert international porting team excels at simplifying virtual number porting in up to 100 countries, so you can have affordable, reliable cloud voice services backed by our one-stop, user-friendly platform to manage your numbers.
Why So Many Companies
Port Numbers to AVOXI
Extensive global reach and a better telecom experience are why so many companies choose AVOXI as their cloud voice carrier.
Your existing phone numbers are a part of your business’s brand – it’s what your customers know – so we’ve made number porting, provisioning, and managing your international VoIP services as seamless as possible – saving you time and money while delivering an excellent and transparent experience.
Why So Many Companies
Port Numbers to AVOXI
Extensive global reach and a better telecom experience are why so many companies choose AVOXI as their cloud voice carrier.
Your existing phone numbers are a part of your business’s brand – it’s what your customers know – so we’ve made number porting, provisioning, and managing your international VoIP services as seamless as possible – saving you time and money while delivering an excellent and transparent experience.
On-Demand Webinar
Number Porting 101
Porting international numbers can feel quite challenging. But if you’re looking for more global coverage to expand operations, lower call rates or to change carriers and retain your phone numbers, number porting is the answer.
How to Port International Business Numbers to AVOXI
We make it fast and easy to port international business phone numbers from 100 countries.
With our porting cart and instant portability testing tool right on your dashboard, you can transfer your phone numbers quickly and without disruption to your contact center operations.
Common Questions About Porting VoIP Numbers
The port time for international numbers to AVOXI takes around 3-4 weeks to complete, with the exception of US and Canada numbers. In most cases, we can complete requests in the following time frames:
- 3-4 weeks (international)
- 3-5 business days (US/Canada toll-free)
- 2-3 weeks (US/Canada local)
The following documents are generally required to transfer your business phone numbers to our VoIP service:
- Letter of Authorization: This allows us to reach out to your current provider and begin the porting process.
- Proof of Ownership: A PDF copy of your invoice that associates your number(s), name, and billing address.
- Number Porting Form: An additional form may be required to port international numbers (not required for US or Canada phone numbers).
You can keep all of these documents directly in the platform while monitoring order timelines, status updates, and action items of your cloud voice services.
Yes, our number portability tester allows you to instantly test portability on up to 200 numbers at once within the platform - no additional cost.
Of course! You won’t have to worry about voice interruptions when you port to AVOXI. Our 24/5 specialized porting team works with local carriers to ensure a seamless transition.
We help customers port international business phone numbers into the AVOXI platform from 60+ countries, three number types and formats.
Countries: Australia, Canada, Mexico, South Africa, United Kingdom, United States, and more
Number types: international toll-free numbers, local DIDs, and national/non-geographic numbers
Formats: landline, mobile, and VoIP
Don’t see your country of choice? Submit a porting request form and a member of our team will follow up shortly.
Yes, you can set up porting requests on your preferred voice or contact center platforms through our cloud voice API toolkit.
You can easily provision virtual numbers across 150+ countries through our expansive inventory portal.
Select your number now →
Still Have Questions About Porting Business Phone Numbers?
We are here to help! Contact us with any questions you have about porting business phone numbers and an AVOXI expert will be with you shortly.