Italy Virtual Phone Numbers
Expand Your Reach With Italy Virtual Phone Numbers
Create a local presence in Italy and receive calls from customers anywhere in the world with AVOXI’s Italy virtual phone number plans.
Italy Virtual Phone Numbers for Business
Looking for a cost-effective way to expand your business communications to customers around the world? AVOXI's Italy virtual phone numbers, also known as Italy VoIP numbers, allow you to forward calls to one or multiple devices from anywhere in the world. Plus, our Italy virtual numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more.
Get Virtual Italy Numbers for Any Business Need
Available types of phone numbers in Italy include:
- Toll Free: Professional-looking phone numbers that are free for callers to dial.
- Local DID: Phone numbers with city-specific dial-codes. Phone numbers labeled "TrueLocal" ensures your local caller ID displays during outbound calls.
- UIFN: Universal toll free numbers that allow businesses to use a single toll-free number to reach customers in 60+ countries around the world.
- TrueLocal™: Direct dialing numbers with local caller-id for both inbound and outbound calls.
Excellent Quality VoIP Calling in Italy & Beyond
- Calls are carried over tier 1 networks and secure SIP connections
- Our 4.2 MOS Score sets the standard for global call quality
- Algorithms trigger real-time alerts for security risks and suspicious traffic
- Monitor VoIP quality issues like latency, jitter, and packet loss with Call Insights™
Reviews from Our Customers
Don't just take our word for it. See why thousands of businesses rely on AVOXI as their business VoIP provider.
As someone working for a Contact Center as a Service (CCaaS) company, Avoxi has been a good partner on every stage of the project, since the initial onboarding to their support and Account Managers team. Highly recommended if you need voice solutions worldwide.
Oscar Orozco
Carrier Operations Engineer
AVOXI has helped us to grow our business across the globe. As we expand into new countries, we just get a new number from AVOXI. They make it simple and cost effective. Service is amazing. We highly recommend using them.
Brad Taylor
Executive / Owner
Great DID services. Very broad coverage with instant activation for most countries we need. Sound quality is high grade and prices are fair to use.
Ami Shalmon
CEO
AVOXI has a comprehensive system that allows for all your call center needs. Easy to work with, support is great. Great rapport with the product managers and support team to fix opportunities and create new innovations.
Vito Vicario
Software Implementation Administrator
How to Buy Italy Phone Numbers Online
AVOXI makes it easy and affordable to buy Italian phone numbers you need online.
Set up your VoIP number service in four easy steps!
Choose Your Phone Number
Pick toll free, non-geographic, or local call tracking phone numbers from over 170+ countries around the world or port a phone number you already have.
Configure Call Forwarding Settings
After purchasing your Italian phone number, you'll receive an email with your login information and introduction to the platform. Log in to begin configuring forwarding rules, IVR menus, manage numbers and self-service your account.
Download AVOXI Apps
Browse our optional applications like click-to-call (for softphone users) and mobile app so you can make and take calls from home, the office, anywhere!
Start Connecting with Customers!
Enjoy crystal-clear voice services in Italy and beyond! One of our voice experts will reach out to confirm your account and ensure your service is set up for your specific preferences.
Trusted by Over 7,000 Global Companies
Common Questions About Italy Virtual Numbers
In most cases, AVOXI can activate your Italy virtual phone number instantly. Some countries require basic documentation to verify your business before activation can be finalized.
If the email you provided is not associated with your listed business, your new virtual phone number may not be activated until an AVOXI expert is able to confirm your account details (this usually takes 15 minutes or less).
To use our services with existing virtual numbers in Italy, simply transfer your VoIP phone numbers to AVOXI. Porting Italian virtual telephone numbers is a simple process.
AVOXI provides many local and toll free phone numbers in Italy. Popular dial-codes include:
- Italy Toll Free
- Rome
- Naples
- Milan
- And more!
Don't see the area code you're looking for in our shopping cart? Let us know and we'll get it added for you!
Yes, if you are using an AVOXI number designated as TrueLocal. These numbers are guaranteed to work as your outbound caller ID and can be found listed in our online shopping cart.
To get Italy virtual phone numbers, you may be required to provide Company Registration, Proof of Address, Passport/ID, and others. Select the number you're looking for in the online shopping cart and click "Additional Details" to see what exact documents are required for your number.
Yes! AVOXI SIP trunking is a perfect alternative to Italy Calling Plans in Teams. Our built-in, Microsoft-approved SBC solution makes configuration in Teams quick and easy.
In addition to the best Italy virtual phone number services for business, popular solutions from AVOXI include our communications platform, enterprise voice, and global SIP trunking.
Italy's telephone numbering system follows a closed plan, meaning all numbers include an area code, even for local calls. Italy’s phone numbers start with the country code +39 plus one of the following options:
- Local area codes: Include Rome (06), Milan (02), Florence (055), and Naples (081)
- Mobile prefixes: Begin with 3XX (for example, 320 or 333)
- Toll-free codes: Start with 800
When choosing a virtual number, businesses should select an area code that aligns with their target market to enhance trust and credibility.
Virtual phone numbers operate over the Internet using VoIP technology, making them highly flexible and cost-effective, especially for international communication. These numbers allow businesses to forward calls to any device, regardless of location.
In contrast, traditional phone numbers rely on physical phone lines, which limits flexibility and call routing options. They can also be more expensive, particularly for long-distance and international calls, and they typically lack the advanced features and functionality available with virtual numbers.
Reputable service providers like AVOXI employ industry-standard security measures to protect virtual phone numbers and communications. These measures include:
- Encryption: To prevent unauthorized access, AVOXI encrypts data during transmission.
- Secure authentication: AVOXI uses robust authentication protocols to secure your account effectively.
- Regular security audits: You also get regular security audits to identify and address potential vulnerabilities.
Setting up a business virtual phone number with AVOXI is typically a very straightforward process. Once you purchase your number, you will receive clear instructions and support on how to configure your settings and integrate your number with your existing communication systems.
Get a Business-Ready Virtual Phone Number in Italy
Expanding your business in Italy requires a reliable communication system that reflects your professionalism and strengthens customer connections. Acquiring a virtual phone number in Italy might be the missing piece in your current communication strategy.
Virtual numbers offer a flexible, cost-effective way to establish a local presence, even if you operate remotely. With features like call forwarding, interactive voice response (IVR), and voicemail transcription, you can streamline your communication workflows and enhance customer experiences.
Learning how virtual phone numbers work and understanding their key benefits will better position you to create a seamless, professional Italian communication system that can help your company grow.
Get business virtual phone numbers in Italy
Virtual phone numbers allow you to connect with local customers in Italy without the need for physical infrastructure. Beyond enabling business communication, having a local phone number also increases trust, making your company more approachable and credible to Italian customers.
Here’s why: Customers are 4 times more likely to answer calls from a familiar area code.
Whether your business is based in Milan, Rome, or halfway across the globe, virtual phone numbers for Italy instantly let you establish a local presence. With features like call forwarding to any device, voicemail-to-email, and AI-powered call routing, you can streamline operations and keep costs predictable.
AVOXI's Italian virtual numbers go beyond basic VoIP (Voice over Internet Protocol) with over 20 built-in tools—including customizable IVR menus, SMS capabilities, real-time analytics, and TrueLocal™ outbound caller ID. Buying an Italy number through AVOXI helps you connect with local customers to scale globally.
Types of Italian virtual phone numbers
Since businesses have different communication needs, not all types of numbers fit every scenario. Fortunately, virtual phone numbers in Italy are versatile, allowing you to choose the right one for your needs.
- Toll-free numbers: Toll-free numbers are ideal for businesses that want to provide customers with a free, professional contact option. They encourage inbound calls and build trust.
- Local direct inward dialing (DID) numbers: These are city-specific numbers that help businesses establish a local presence.
- Universal international freephone numbers (UIFNs): These are toll-free numbers that work across multiple countries, making them perfect for global brands that need consistency.
- TrueLocal™ numbers: TrueLocal™ numbers allow you to display a local caller ID on outbound calls, even if your team is abroad. They are essential for sales or service teams that want higher answer rates.
Should you get a virtual phone number in Italy?
If you own a small business that plans to expand into the Italian market or a company that already operates internationally, an Italian virtual phone number is a must.
Let’s say your business is in the United States but has a significant client base in Italy. An Italian virtual phone number allows you to provide your Italian clients with a local phone number to foster a sense of trust and familiarity. Not having to call an international number also makes it easier for them to reach out with questions or inquiries.
How virtual phone numbers work
Unlike traditional landlines, virtual phone numbers operate using Voice over Internet Protocol (VoIP) technology. With these numbers, you don’t need physical phone lines or clunky hardware—just a cloud-based business phone system that lets you:
- Get set up in minutes: Choose a number type, link it to your existing devices, and go live.
- Forward phone calls anywhere: Redirect incoming calls to smartphones, SIP trunks, or teams worldwide.
- Automate and analyze: Use IVR menus to direct calls, transcribe voicemails to email, and track call rates and metrics to refine your strategy.
When to consider an Italy virtual number
So why would businesses consider getting a virtual phone number in Italy? The reasons are simple:
- Global expansion without the overhead: With a virtual number, businesses can enter the Italian market without leasing office space or installing hardware. A local number (like Milan’s 02 or Rome’s 06) signals regional commitment, even if you’re based miles away.
- Remote teams, local presence: You can equip distributed teams with Italian numbers that forward to their devices, whether in Naples or New York. Virtual numbers are efficient for sales reps or consultants who want to build regional relationships.
- 24/7 localized customer support: With virtual phone numbers in Italy, businesses can route calls to a bilingual team during Italian business hours or use voicemail-to-email to handle inquiries across time zones.
Beyond cost savings, virtual numbers let you test new markets with much less risk, scale operations instantly, and build credibility with localized IDs. To make the most of these advantages, you need a provider that offers seamless setup and advanced features. AVOXI's Italy virtual numbers come preloaded with AI call routing, customer relationship management (CRM) integrations, and real-time dashboards so you can focus on growing.
What are your options for a virtual phone number business in Italy?
Not every Italian virtual number fits every business goal. In fact, the number type you choose can mean the difference between “Who are you?” and “How can we work together?”
A quick comparison of the types of Italy virtual phone numbers available can help you narrow down your options.
| Toll-free number | A number your customers can use to call your business for free, which is ideal for customer support and sales hotlines | 800-XXX-XXXX | Businesses that want to remove cost barriers for customers |
| Local virtual number | A city-specific number that makes your business feel local, even if you operate internationally | Rome: +39 06 XXX-XXXX Milan: +39 02 XXX-XXXX Florence: +39 055 XXX-XXXX | Businesses that want to establish a presence in specific Italian cities |
| UIFN | A toll-free number that works in multiple countries, making it easy for international customers to reach you | 00800 XXXX- XXXX | Companies with a global customer base interested in a single, unified number |
Legal requirements for business virtual phone numbers in Italy
To obtain a virtual phone number in Italy, you will need to comply with certain legal requirements. These may include:
- Value-added tax (VAT) identification number: If you register your business for VAT in Italy, you may need to provide your VAT identification number during the registration process.
- Business registration: Depending on your business structure, you may need to submit documentation related to your business registration in Italy.
- Compliance with Italian telecom regulations: Italy has strict regulations on telemarketing and call recording, so businesses should adhere to laws like the GDPR when using virtual numbers.
It's crucial to familiarize yourself with Italy’s specific legal requirements and ensure you have any necessary documentation before obtaining a virtual phone number in Italy.
How to get an Italian virtual phone number
The following step-by-step guide will help you quickly and efficiently purchase and set up your Italy virtual phone number with AVOXI:
1. Visit the AVOXI online shopping cart
Go to AVOXI’s shopping platform and navigate to the Italian phone numbers section.
2. Choose the right type of virtual number
Select a phone number that best fits your business needs.
- Toll-free numbers (starting with 800) are ideal for customer service and sales support.
- Local virtual numbers (such as +39 06 for Rome or +39 02 for Milan) are best for businesses that want a local presence.
- UIFN numbers (starting with 00800) provide a single toll-free number for global customers.
3. Add to cart and review your selection
Once you have your Italy virtual number, add it to your cart and double-check the details, including any additional features like call routing, IVR, or call recording.
4. Complete the checkout process
Provide your billing and contact information to finalize the purchase. AVOXI offers a secure, hassle-free checkout experience.
5. Receive confirmation and setup instructions
After completing your purchase, you’ll receive an email with information about your new Italian phone number and the next steps for activation. Depending on the type of number you selected, you may need to provide verification or additional documentation.
6. Integrate your virtual number with business tools
AVOXI’s virtual numbers seamlessly integrate with leading business tools like:
- CRM systems: Popular integrations include Salesforce and HubSpot
- Helpdesk software: Examples include Zendesk and Freshdesk
- VoIP and private branch exchange (PBX) systems: AVOXI integrates with software like Microsoft Teams and 3CX
These and the rest of our integrations ensure that your Italy business phone number works smoothly with your existing communication setup.
7. Start making and receiving calls
After all the necessary configurations, your new virtual Italian phone number will be ready to use. You can start handling customer inquiries, making local calls, and growing your presence in Italy from anywhere in the world.
Why choose AVOXI for your Italian virtual number?
A virtual phone number in Italy isn’t just a contact line—it’s also a strategic tool to build trust, reduce costs, and scale globally. Whether you’re routing calls to remote support teams, launching a Milanese call center, or simplifying multinational outreach, the right mobile number bridges distances with local familiarity.
To maximize the potential of your Italian virtual phone numbers, you need the right partner. Here’s why AVOXI stands out:
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- Over 170 countries on one platform: Start with Italy and expand globally—no carrier headaches involved
- No-code integrations: Sync with CRM platforms, MSTeams, or your existing PBX in minutes
- Effortless scaling: Easily add new numbers to support your business’s growth
- Cost-effective pricing: Pay only for what you use with no long-term contracts
Ready to make “local” your default setting? Contact us today to get an Italy virtual phone number that grows as fast as your ambitions.