Expand Your Reach With Hong Kong Virtual Phone Numbers
Create a local presence in Hong Kong and receive calls from customers anywhere in the world with AVOXI’s Hong Kong virtual phone number plans.
Hong Kong Virtual Phone Numbers for Business
Looking for a cost-effective way to expand your business communications to customers around the world? AVOXI's Hong Kong virtual phone numbers, also known as Hong Kong VoIP numbers, allow you to forward calls to one or multiple devices from anywhere in the world. Plus, our Hong Kong virtual numbers include over 20 advanced VoIP features at no extra cost, such as virtual attendant, voicemail-to-email, call logging, and more.
Get Virtual Hong Kong Numbers for Any Business Need
Available types of phone numbers in Hong Kong include:
- Toll Free: Professional-looking phone numbers that are free for callers to dial.
- National: Numbers made to be reachable from all of Hong Kong at the same price anywhere in the country as a local phone call.
- UIFN: Universal toll free numbers that allow businesses to use a single toll-free number to reach customers in 60+ countries around the world.
- TrueLocal™: Direct dialing numbers with local caller-id for both inbound and outbound calls.
Excellent Quality VoIP Calling in Hong Kong & Beyond
- Calls are carried over tier 1 networks and secure SIP connections
- Our 4.2 MOS Score sets the standard for global call quality
- Algorithms trigger real-time alerts for security risks and suspicious traffic
- Monitor VoIP quality issues like latency, jitter, and packet loss with Call Insights™
Expect the Best from Your VoIP Number Service
Inbound
Local & International Phone Call Forwarding
- Call Management Made Easy. Manage your call forwarding rules, call recordings, voicemail services, call tracking analytics and VoIP number plans from one intuitive online interface.
- Unlimited Phone Trees. Create unlimited multilevel IVR menus, virtual attendants, and personalized greetings - all at no extra cost.
- Forward Calls Anywhere. Forward calls to any number of devices, groups, and locations in Hong Kong or abroad based on customizable rule sets.
- VoIP Business Numbers for Any Need. Start taking calls within minutes when you get toll free, local, and virtual mobile numbers in Hong Kong and abroad.
- Fast & Reliable Business Phone Services. No setup fees, no contracts, just great call quality and dedicated 24/7 support. Try Hong Kong's top virtual number provider risk-free!
Outbound
Reliable Outbound Calling & Guaranteed Business Caller ID
Tired of low answer rates and unreliable caller ID during calls to Hong Kong or abroad? Trust AVOXI's TrueLocal™ Local Presence Dialing Numbers for guaranteed business caller ID during outbound calls. Looking for even more outbound calling features? Enjoy a free trial of AVOXI's award winning contact center platform and see how easy 2-way call management can be. Customer-favorite features include:
- Global outbound dialing from a lightweight, web-based softphone.
- Unbeatable outbound VoIP rates in Hong Kong and around the world.
- CRM Integration, Click-2-Call, Intelligent Call Routing, Live Call Monitoring, and so much more!
Reduced Costs
Amazingly Affordable Business Phone Number Services
- No setup fees, no contracts, no cost to cancel any business VoIP plan.
- Unlimited inbound and outbound call recording for just $6.99.
- Reliable call quality at affordable VoIP calling rates that took 20+ years to establish.
- Have business phone numbers you want to keep? Porting phone numbers to or from AVOXI is free! You can even get paid to transfer your business numbers to AVOXI!
How to Buy Hong Kong Phone Numbers Online
AVOXI makes it easy and affordable to buy Hong Kong phone numbers you need online.
Set up your VoIP number service in four easy steps!
Choose Your Phone Number
Pick toll free, non-geographic, or local call tracking phone numbers from over 170+ countries around the world or port a phone number you already have.
Configure Call Forwarding Settings
After purchasing your Hong Kong phone number, you'll receive an email with your login information and introduction to the platform. Log in to begin configuring forwarding rules, IVR menus, manage numbers and self-service your account.
Download AVOXI Apps
Browse our optional applications like click-to-call (for softphone users) and mobile app so you can make and take calls from home, the office, anywhere!
Start Connecting with Customers!
Enjoy crystal-clear voice services in Hong Kong and beyond! One of our voice experts will reach out to confirm your account and ensure your service is set up for your specific preferences.
Reviews from Our Customers
Don't just take our word for it. See why thousands of businesses rely on AVOXI as their business VoIP provider.
As someone working for a Contact Center as a Service (CCaaS) company, Avoxi has been a good partner on every stage of the project, since the initial onboarding to their support and Account Managers team. Highly recommended if you need voice solutions worldwide.
Oscar Orozco
Carrier Operations Engineer
AVOXI has helped us to grow our business across the globe. As we expand into new countries, we just get a new number from AVOXI. They make it simple and cost effective. Service is amazing. We highly recommend using them.
Brad Taylor
Executive / Owner
Great DID services. Very broad coverage with instant activation for most countries we need. Sound quality is high grade and prices are fair to use.
Ami Shalmon
CEO
AVOXI has a comprehensive system that allows for all your call center needs. Easy to work with, support is great. Great rapport with the product managers and support team to fix opportunities and create new innovations.
Vito Vicario
Software Implementation Administrator
Trusted by Over 7,000 Global Brands
Common Questions About Hong Kong Virtual Numbers
With AVOXI, Hong Kong phone number costs depend on your expected call volume. The more calls you expect, the lower your average call costs will be. Pay-per-minute plans are available starting at $11.99 per month.
In most cases, AVOXI can activate your Hong Kong virtual phone number instantly. Some countries require basic documentation to verify your business before activation can be finalized.
If the email you provided is not associated with your listed business, your new virtual phone number may not be activated until an AVOXI expert is able to confirm your account details (this usually takes 15 minutes or less).
Porting phone numbers in the Hong Kong is a simple process. To use our services with existing Hong Kong VoIP numbers, simply transfer your VoIP phone numbers to AVOXI.
Yes, if you are using an AVOXI number designated as TrueLocal. These numbers are guaranteed to work as your outbound caller ID and can be found listed in our online shopping cart.
To get toll free, national or local Hong Kong virtual phone numbers, you may be required to provide the following:
- Letter of Intent
- End User Details
- Worldwide Address
In addition to the best Hong Kong virtual phone number services for business, popular solutions from AVOXI include our communications platform, enterprise voice, and global SIP trunking.
Establishing a Business Presence in Hong Kong via Virtual Phone Numbers: A Comprehensive Guide
Executive Summary:
Hong Kong's strategic location, robust financial system, and pro-business environment make it an attractive hub for international expansion. A virtual phone number offers a cost-effective and efficient way to establish a local presence, enhancing credibility and accessibility for clients and partners. This guide provides a structured approach to leveraging virtual numbers as part of a broader market entry strategy, outlining industry-specific applications, addressing common concerns, and offering practical implementation guidance.
Market Overview:
Business Landscape: Hong Kong serves as a gateway to mainland China and the broader Asia-Pacific region. Its open economy, minimal trade barriers, and sophisticated infrastructure foster a dynamic business environment. Competition is intense, requiring businesses to establish a strong local presence to succeed.
Communication Infrastructure: Hong Kong boasts a world-class telecommunications infrastructure, supporting advanced technologies like VoIP and virtual phone systems. This robust network enables seamless connectivity and reliable communication, crucial for businesses operating in a globalized market.
Virtual Numbers in Market Entry Strategy:
A virtual phone number provides a local Hong Kong number without requiring a physical office. It acts as a point of contact for customers, partners, and suppliers, projecting a professional image and building trust. This is particularly valuable for businesses testing the market or operating remotely. Virtual numbers facilitate:
- Enhanced Credibility: A local number signals commitment to the Hong Kong market.
- Cost-Effectiveness: Eliminates the need for expensive office space and dedicated phone lines.
- Flexibility and Scalability: Easily manage calls from anywhere in the world, scaling communication resources as needed.
- Improved Customer Service: Route calls to appropriate departments or individuals, ensuring efficient handling of inquiries.
- Market Testing: Gauge market interest before committing to significant investment.
Industry-Specific Applications:
- Tech: Startups and established tech companies can use virtual numbers for customer support, sales inquiries, and technical assistance, projecting a local presence while operating from anywhere. Example: A SaaS company based in Silicon Valley can offer Hong Kong-based support through a virtual number, improving responsiveness and customer satisfaction.
- Retail: E-commerce businesses can provide local contact numbers for order tracking, returns, and customer service, enhancing the shopping experience for Hong Kong customers. Example: An online fashion retailer can offer a Hong Kong virtual number for pre-sales inquiries and post-sales support, increasing conversion rates.
- Professional Services: Consultants, lawyers, and accountants can use virtual numbers to manage client communications, schedule appointments, and project a professional image. Example: A consulting firm based in London can offer a Hong Kong virtual number to manage client interactions in the region, streamlining communication and enhancing accessibility.
- Tourism & Hospitality: Hotels and travel agencies can use virtual numbers for booking inquiries, concierge services, and customer support. Example: A hotel chain can offer a Hong Kong virtual number for local bookings and inquiries, simplifying the reservation process for Hong Kong residents.
Addressing Common Concerns:
- "Impersonal" nature of virtual numbers: Concerns about lack of personal touch can be addressed through professional call handling, personalized greetings, and efficient call routing.
- Call quality: Reliable VoIP providers ensure high-quality calls, minimizing any perceived difference from traditional phone lines.
- Data privacy: Choose providers with robust security measures to protect sensitive call data and comply with local regulations.
- Setup complexity: Modern virtual number services offer easy setup and management through user-friendly interfaces.
Implementation Guide:
Preparation:
- Define Objectives: Clearly outline your goals for using a virtual number in Hong Kong.
- Select a Provider: Research and choose a reputable VoIP provider offering Hong Kong numbers and features that meet your needs (e.g., call forwarding, voicemail, IVR).
- Number Selection: Choose a memorable and relevant number.
- Call Routing: Plan how calls will be routed (e.g., to specific individuals, departments, or a call center).
Launch:
- Activate the Number: Follow the provider's instructions to activate your virtual number.
- Configure Settings: Set up call routing, voicemail, and other features.
- Promote the Number: Publicize your Hong Kong virtual number on your website, marketing materials, and business cards.
Operations:
- Monitor Call Activity: Track call volume and patterns to optimize call handling.
- Train Staff: Ensure staff are trained to handle calls professionally and efficiently.
- Regularly Review and Adjust: Evaluate the effectiveness of your virtual number strategy and make adjustments as needed.
Best Practices:
- Professional Greetings: Use professional and welcoming greetings for all calls.
- Prompt Call Handling: Answer calls promptly or provide clear information about call-back times.
- Personalized Service: Strive to provide personalized service to each caller.
- Regular Maintenance: Ensure your virtual number settings are up-to-date and functioning correctly.
Next Steps:
- Research VoIP providers: Compare pricing, features, and customer reviews.
- Contact providers: Request quotes and discuss your specific requirements.
- Start a trial: Many providers offer trial periods to test their services.
Conclusion:
Virtual phone numbers offer a powerful tool for businesses seeking to establish a presence in Hong Kong. By implementing a well-defined strategy and adhering to best practices, companies can leverage virtual numbers to enhance credibility, improve customer service, and drive business growth in this dynamic market. This guide provides a framework for navigating the process, enabling businesses to confidently establish a local presence and capitalize on the opportunities that Hong Kong offers.