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AVOXI Wins 2024 INTERNET TELEPHONY Award for Innovative Cloud Voice Platform
AVOXI Recognized For Software Delivering Global Voice for the Contact Center
ATLANTA – Nov. 15, 2024 – AVOXI, a global leader in cloud voice software for contact centers, announced today that it has been named an INTERNET TELEPHONY Hosted VoIP Excellence Award winner for 2024.
The AVOXI Cloud Voice Platform is transforming global contact center voice management with market-leading, software-driven control. The AVOXI platform orchestrates voice deployment, operations and support, allowing enterprises to easily integrate global voice into their customer experience. The platform provides instant number provisioning, advanced voice analytics, and seamless integrations with over 40 contact center and business applications, empowering enterprises to optimize performance and streamline voice operations.
“The AVOXI Cloud Voice platform is purpose-built to equip enterprises worldwide with the tools they need to grow, adapt, and deliver exceptional voice experiences, all while simplifying operations and enhancing security,” said Barbara Dondiego, CEO of AVOXI. “We’re proud to receive the 2024 INTERNET TELEPHONY Hosted VoIP Excellence Award. It’s a testament to our team’s dedication to delivering software that transforms global voice services and helps businesses navigate the move to the cloud.”
Voice cloud migration is set to accelerate with a long runway for conversion, as only 10% of international contact center voice calls are fully in the cloud as of 2024. AVOXI is enabling enterprises to easily transition from legacy on-prem systems, consolidate voice providers, and enhance global voice performance. By migrating enterprises away from manual processes to address key challenges such as call quality, routing, and global coverage, AVOXI’s software platform ensures businesses maintain superior communication channels while reducing the burden on IT and telephony teams.
“Congratulations to AVOXI for being honored with an INTERNET TELEPHONY Hosted VoIP Excellence Award for innovation in IP communications,” said Rich Tehrani, CEO of TMC. “AVOXI has consistently demonstrated outstanding quality and has delivered exceptional solutions for customers.”
ABOUT INTERNET TELEPHONY MAGAZINE
INTERNET TELEPHONY magazine has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.
ABOUT AVOXI
AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with their customers. With unmatched depth and breadth of global coverage and virtual number types, and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5000+ clients are able to more effectively use voice to serve customers across geographic markets as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible – anywhere and anytime.
Visit www.avoxi.com for more information.
For media inquiries, please contact:
Katharine Kellar, Director of Marketing Communications
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